Retail TouchPoints

OCTOBER 9, 2020

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

Home Furnishings 134

Home Furnishings Payment Services Promotions Accounting 134

Storis

MARCH 21, 2023

Written for the Home Furnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. Today, retailers leveraging in-store technology to track guests and build shopping carts generate valuable data. First-party data is increasingly important.

Home Furnishings 52

Home Furnishings Checkout Customer Retention Shopping 52

Storis

APRIL 14, 2023

Sales associates are at the forefront of your business, representing your brand to customers; therefore, having a dedicated and knowledgeable team is crucial to every home furnishings retailer. Using mobile devices to access all this information allows sales associates to be more attentive and shows customers they are valued.

Home Furnishings 52

Home Furnishings Fulfillment Promotions Checkout 52

Indigo 9 Digital

MAY 27, 2022

At this store customers can also use IKEA’s app to scan a product’s QR code to add the item to their online shopping cart to have the item delivered or available for pick up. With millions of people working and learning from home during the COVID-19 pandemic, home furnishing stores have been key beneficiaries.

Home Furnishings 52

Home Furnishings Fulfillment Location Customer Experience 52

Hyken

APRIL 8, 2022

Seamless cross-channel interactions, consistent pricing, product availability at the right source, a personalized promotion at the point of purchase, through easy purchase and payment process in the digital channel and App enabled guided store walk-through, promos at POP and queue-less, self-checkouts in the physical stores. .

Customer Experience 61

Customer Experience Payment Services Home Furnishings Fulfillment 61

A1 Retail

FEBRUARY 25, 2022

IKEA UK’s first small store, with a focus on home furnishing accessories and access to the total IKEA offer, opened its doors on Hammersmith’s King Street yesterday. The announcement marks part of a long-term transformation to become more convenient and accessible by bringing IKEA closer to where customers live, shop and socialise.

Fulfillment 52

Fulfillment Home Furnishings Planning Shopping 52

Storis

JUNE 25, 2019

As a former retail employee in the home furnishings industry, I learned the ins and outs of delivering both positive and negative customer experiences firsthand. We were required to have the piece at checkout, even though it often returned to the warehouse until the customer could come to pick it up. It did not matter though.

Home Furnishings 52

Home Furnishings Checkout Inventory Management Management 52

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Virtual shopping. Again, Nordstrom with their new Nordstrom Live virtual shopping experiences.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

VMS

JANUARY 30, 2022

Now, the same underlying concept is making its presence felt in retail – think of it as a pop-up shop on steroids. We have been approached by developers interested in recruiting us to come to their shopping districts with compelling incentives.”. The big-box home furnishings retailer made the move to expand the program in the U.S.

Apparel 122

Apparel Home Furnishings Visual Merchandising Accessories 122

Retail Geek

FEBRUARY 19, 2021

million, FY Merchant Solutions revenue grew 116% to $2B Shopify Expands Its Checkout System to Facebook and Instagram. And two categories that were down for the year we’re home furnishings and electronics which is interesting to me in a little surprising. Amazon news: Amazon acquires Seltz, a Shopify competitor.

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60