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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

For us, growth in online sales driven by the Covid-19 pandemic has led us to transform service formats and customer meeting points, reimagine stores as fulfilment centres, and evolve our customer service centre for customers to shop with us remotely.

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2024 Industry Trend Guide

Storis

So, buckle up, home furnishings retailers; we’re ready to accelerate. The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. These positive indicators can support a successful year for home furnishings retail.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

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Digital Shopping Carts

Storis

Even if you are a home furnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. However, there is greater conversion power in the digital Shopping Cart than meets the eye. . Conversion rates increase by 28% when using a checkout progress bar.

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Answer Product Questions Confidently with Mobile Solutions

Storis

Sales associates are at the forefront of your business, representing your brand to customers; therefore, having a dedicated and knowledgeable team is crucial to every home furnishings retailer. Can varying fulfillment options get my customer their product faster? How do other items on this order impact the overall availability?

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

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Leverage Tech in the 5-Step Selling Process

Storis

Written for the Home Furnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. Today, retailers leveraging in-store technology to track guests and build shopping carts generate valuable data. First-party data is increasingly important.