Retail TouchPoints

JUNE 7, 2023

Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Discount Store 276

Discount Store Shopping ATS Payment Services 276

Inside Retail

JULY 12, 2021

The challenge is CBDs will not return to pre-COVID levels for many years. The market leaders have worked out pretty quickly that [rolling out smaller store formats] may not be a successful strategy if we have continuing lockdowns.”. Three of the 13 stores closed and Woolwoths is reviewing the remaining 10 sites.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Inside Retail

MAY 2, 2021

For grocery and discount stores, we anticipate 70-80 per cent of this e-commerce surge to stick around for good.” We have seen it in consumers returning to legacy brands in a bid to seek out stability. Wanting to return to shopping in-store and to shop locally is no different.

Consumer 200

Consumer Social Commerce Shopping Returns 200

A1 Retail

JULY 11, 2023

In a further sign that Brits are seeking out value-for-money wherever possible, discount stores were up 8.8 percent), sports and outdoor retailers returned to growth (1.1 Meanwhile, home improvement and DIY stores, including garden centres, were another bright spot, seeing their first growth in over two years (3.9

Outdoor 40

Outdoor Supermarket Beauty and Health Consumer 40