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The Future of Retail and AI

Retail TouchPoints

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. Which impulse items are people buying at checkout? By leveraging tools powered by AI, retailers will be in the best position to foster customer retention and brand loyalty.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. Digital wallets address both issues by storing card data for shoppers and by shielding it from retailers at checkout. Customers who can pay easily without security fears are more likely to complete checkout.

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How online shoppers really judge your delivery experience: new research revealed

Inside Retail

From the moment a shopper hits your checkout to the moment your package lands safely in their hands, they are judging you. Nailing each stage of the delivery journey The research identifies a close link between the delivery experience and customer retention. And it responds to what your customers want. It all adds up.

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The Role of Email Marketing in Creating a Seamless Retail Customer Experience

Retail Focus

Understanding the Seamless Retail Customer Experience A seamless retail customer experience ensures that every interaction between a customer and a brand feels consistent, intuitive, and valuable. This consistent engagement strengthens your relationship with the customer and keeps your brand top of mind.

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The Benefits of a Mobile POS for Retail Stores in 2025

M19 Retail

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

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Top Mobile App Features That Drive Sales for Retailers in 2025

365 Retail

Seamless Mobile Checkout: Less Friction, More Revenue Cart abandonment is still one of the biggest pain points in mobile retail. A complicated checkout process can drive users away just seconds before a sale is complete. In 2025, the focus is on mobile checkout optimisationmaking payments fast, simple, and secure.

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Turning holiday insights into year-round success

Inside Retail

Customer segmentation One of the most powerful insights from holiday data lies in understanding who your customers are. Segmentation allows you to group customers based on shared characteristics or behaviours, such as demographics, purchase history, or geographic location.