Retail TouchPoints

MAY 5, 2023

Macy’s will expand its off-mall presence by opening additional Market by Macy’s and Bloomie’s shops — smaller versions of the Macy’s and Bloomingdale’s department stores, respectively — even as it shutters full-size stores. growth at Bloomingdale’s stores during the same period. This was compared to a 3.3%

Department Stores 263

Department Stores Checkout Location Planning 263

Inside Retail

JUNE 2, 2021

Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transactional e-commerce site. Here are three key takeaways.

Department Stores 246

Department Stores Checkout Management Fulfillment 246

Inside Retail

JANUARY 20, 2022

Amazon’s recipe for the department store of the future includes algorithmic recommendations and what one corporate director called “a magic closet” in the fitting room. At 30,000 square feet (2,787 sq meters), the planned “Amazon Style” shop near Los Angeles is smaller than the typical department store.

Fashion 130

Fashion Department Stores Checkout Apparel 130

Retail TouchPoints

MARCH 6, 2023

Over the last two years, the brand has increased its distribution to grocery store locations by 300% ; it’s currently present in more than 2,200 locations across 10 grocery partners. In the next three months Claire’s plans to add 230 more grocery store locations.

Grocer 289

Grocer Fashion Jewelry Location 289

Inside Retail

SEPTEMBER 10, 2023

Consumers are already thinking twice about opening their wallets and as reporting season rolls on, the trust gap is widening with businesses posting healthy profits while shoppers are being gouged at the checkout. To make the most of the upcoming peak trading period, a customer service reboot may be in order.

Checkout 147

Checkout Consumer Customer Experience Marketing 147

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We There will be humans working the store too.

Payment Services 219

Payment Services Apparel Inventory Management Department Stores 219

Inside Retail

JUNE 22, 2021

Consumers over 65 were the fastest growing group of online shoppers in the US in 2020, according to NPD Group’s Checkout Tracking, and they accounted for 30 per cent of goods purchased online in the UK last year compared to 20 per cent the year before, The Economist reported.

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Payment Services Department Stores Shopping Consumer 236