Retail TouchPoints

MARCH 21, 2022

In fact, a recent Verizon Business Small Business Recovery Survey found that 63% of small and mid-sized business owners have implemented new tools and technology to change their processes and the customer experience. 5G can Drive Consumer Engagement. 5G can Drive Consumer Engagement. Improved Customer Experience.

Payment Services 257

Payment Services Checkout Supply Chain Management Customer Experience 257

Retail TouchPoints

DECEMBER 18, 2020

A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic. Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review.

Payment Services 312

Payment Services Checkout Customer Experience Planning 312

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . consumers have now used a buy now pay later (BNPL) service. .

Merchant Services 267

Merchant Services Payment Services Telecommunications Checkout 267

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Three of six key trends identified in ASCG’s latest eBook research include: 1) Spread the cost.

Consumer 211

Consumer Payment Services Inventory Management Returns 211

Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 272

Payment Services Checkout Drop-Shipping Customer Retention 272

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 294

Merchant Services Payment Services Checkout Accounting 294

Inside Retail

MAY 25, 2022

The findings in BigCommerce’s 2022 ANZ State of Ecommerce Report give valuable insights into what aspects of online shopping matter to consumers. What are consumers saying about their cart experiences? Combining high shipping cost with failing to disclose the cost early in checkout is a recipe for disaster.

Payment Services 147

Payment Services Checkout Shipping Returns 147

Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. The more satisfied customers are with your e-commerce site, the more likely they will return. These include lack of diverse payment options or non-responsive website layouts.

Checkout 52

Checkout Payment Services Accounting Shipping 52

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 259

Merchant Services Social Commerce Checkout Payment Services 259

Retail TouchPoints

JULY 14, 2021

To measure this performance, the website must have high conversion rates, low bounce rates and an easy checkout process, rather than a wide range of colors and innovative buttons that bring the focus to homepage attractiveness only. . In the long term, it can turn out to be an extremely costly and time-consuming process.

Payment Services 245

Payment Services Checkout Customer Retention Management 245

Inside Retail

SEPTEMBER 11, 2023

New research from Combank shows a growing divergence between Australian consumers who say they’re comfortable and those who say they’re doing it tough, irrespective of their financial situation. We are finding that consumers are more discerning now. They’re being a lot more discerning with their discretionary dollars.

Merchant Services 289

Merchant Services Payment Services Checkout Returns 289

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 256

Merchant Services Payment Services Social Commerce Returns 256

Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . Ecommerce empowers consumers to align their buying power with their values, and that extends to how they ship.

Shipping 241

Shipping Merchant Services Payment Services Checkout 241

Retail TouchPoints

SEPTEMBER 19, 2023

Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device. Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.”

Apparel 255

Apparel Payment Services Checkout Location 255

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. This is due to a shift in consumer behaviour resulting from local lockdowns and social distancing guidelines, which drove customers to explore online shopping channels.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 254

Payment Services Wholesale Store Layout Inventory Management 254

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. And the U.S.

Merchant Services 204

Merchant Services Payment Services Point of Sale Consumer 204

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

Payment Services 226

Payment Services Checkout Customer Retention Kiosk 226

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Offer not valid with guest checkout.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Smooth Operators Appeal Online And Off. The yearning for in-person contact is now stronger than ever.

Retail Trends 182

Retail Trends Payment Services ATS Checkout 182

Star Miconics

OCTOBER 6, 2023

This groundbreaking change allows licensed cannabis cultivators and retailers to connect directly with consumers in a market-style setting, creating a new avenue for cannabis sales. Not only does it streamline business operations, making sales swifter and more efficient, but it can also enhance the overall customer experience.

Payment Services 97

Payment Services Marketing ATS Checkout 97

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. By automating this process and creating a cross-border catalog, Under Armour was able to double the ROI of its social campaigns.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

Wiser

MARCH 27, 2023

That’s where services like Buy Now, Pay Later (BNPL) come in. BNPL is a payment system that gives the customer a short-term loan, allowing them to purchase the item while only paying for an initial portion of the full price out of pocket. Then the rest of the payments will be made in installments over time.

Payment Services 147

Payment Services Returns Planning Checkout 147

365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. He said: “The key changes that we’re seeing since the restrictions have been eased is a return to more normalised shopping patterns. The comments come as sales in its UK supermarkets grew 0.5%

Checkout 62

Checkout Returns Planning Shopping 62

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. Retailers can take a similar approach and think beyond just getting a consumer in the store to purchase a product.

Payment Services 186

Payment Services Inventory Management Consumer Returns 186

Inside Retail

OCTOBER 6, 2021

The customer goes through the checkout process as usual and on the confirmation page they have the option to view their AirRobe account which will show them the item that they have just bought as well as previously purchased items. Today, 66 per cent of consumers plan to shift their spend to more sustainable brands.”.

Payment Services 246

Payment Services Fashion Accessories Checkout 246

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Merchandise assortments will shrink dramatically.

Grocer 314

Grocer Payment Services Checkout Value Offer 314

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Inside Retail

OCTOBER 21, 2021

Retailers are enduring dynamic and challenging times as supply-chain disruption continues and consumer behaviour changes, both brought on by living in the Covid era. Consumers increasingly want a seamless and consistent shopping experience across a growing number of offline and online touchpoints.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. K eep bots out of your customers’ accounts and checkout.

Merchant Services 273

Merchant Services Accounting Payment Services Returns 273

I Vend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. This problem isn’t just a minor inconvenience.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

I Vend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52