Retail Gazette

DECEMBER 14, 2023

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. The high-end supermarket will only retain self-checkouts in its Windermere and Keswick stores in the Lake District as these stores can become very busy. Busby thinks it was a factor for the grocer. “We

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Checkout Grocer Supermarket Shopping 126

Retail Gazette

APRIL 10, 2025

Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels.

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Grocer Fulfillment Supermarket Checkout 116

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) In 2022, grocers will need to become digital-first.

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Retail TouchPoints

APRIL 5, 2022

“As an independent company, we see a tremendous opportunity for PayPal to expand our role as a champion for consumers and partner to merchants , and to help shape the industry as money becomes digital at an increasingly rapid pace.”. Consumers are now more digital, and they’ve gotten into these habits. Source: CivicScience.

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Merchant Services Payment Services Checkout Consumer 361

Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. From a consumer perspective, connected in-store capabilities offer tailored experiences.

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Payment Services Checkout Inventory Management Kiosk 287

Inside Retail

MAY 27, 2025

In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive. In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand.

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Returns Beauty and Health Checkout Store Layout 130

Retail TouchPoints

MARCH 6, 2023

Two dedicated ear-piercing studios in the Paris store also showcase the service, and an in-store content creation studio invites consumers to get creative. Full of immersive experiences and innovative touches, we’re inviting consumers to have fun, experiment and co-create with Claire’s.”

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Grocer Fashion Jewelry Location 306

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Maybe try this? ”. We’ll deliver.” .

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Supermarket Checkout Kiosk Grocer 246

Retail Gazette

AUGUST 16, 2024

The data and analytics company said in order to secure its position in the UK food and grocery market as the third biggest grocer, Asda must “redefine itself with a clear differentiation from discounters”. Without immediate action, it risks dropping out of the coveted “big three” position even sooner.” last month.

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Grocer Checkout Customer Experience Planning 118

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. They clearly recognise a need to give consumers choices. Quiet observer.

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Payment Services Checkout Promotions Supermarket 52

Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.

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Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

APRIL 12, 2023

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.

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Supermarket Grocer Customer Retention Checkout 264

Retail TouchPoints

FEBRUARY 11, 2022

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. Most retailers aren’t going to be able to beat Amazon in terms of price and convenience, so they should instead focus on finding reasons for consumers to shop with them that Amazon can’t match.

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Sporting Goods Checkout Consumer Grocer 264

Retail TouchPoints

DECEMBER 2, 2020

Consumers use the internet to conduct research, get recommendations from friends, family and influencers and compare prices before making a final decision. Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino.

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Inside Retail

JANUARY 3, 2023

At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Payment Services Shopping Checkout Kiosk 290

365 Retail

FEBRUARY 1, 2022

Asda has announced it will be the first supermarket to trial an automated age verification solution at self-checkouts which aims to make it easier and quicker for customers using this facility. The post Asda to trial digital ID at self-checkouts appeared first on 365 RETAIL | Retail Technology News. View this post on Instagram.

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Checkout ATS Payment Services Grocer 91

Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. on the App Store, which says a lot about how people’s sentiment towards self-service checkouts. . It makes sense that grocers might not be sure which way to jump. Frictionless checkout makes shopping seamless for everyone.”.

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Checkout Payment Services Inventory Management Grocer 97

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Supermarket Accounting Grocer Checkout 263

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. All brands and retailers need to think critically about what they want consumers to accomplish in their locations.

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Visual Merchandising Customer Experience Consumer Location 263

Retail Gazette

AUGUST 5, 2024

The grocer said it “will be able to help speed up the customer journey” by receiving real-time data and analytics while harnessing the power of AI for sales analysis, estimating future store performance, colleague productivity and cash management. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Checkout Shopping Grocer Point of Sale 111

Retail Gazette

NOVEMBER 20, 2023

Consumers will be able to collect one Clubcard point for every £1 spent at evri.com, helping those pinched by ongoing cost-of-living pressures as the festive parcel-sending season nears. Alternatively, consumers can choose to donate to charity – or double the value of their points with more than 100 Tesco Clubcard Reward Partners.

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Checkout Grocer Consumer Shopping 111

Retail Gazette

AUGUST 9, 2024

The grocer’s chief financial officer Michael Gleeson said: “We have made great progress over the last few years in transforming Asda into a diversified retail group, much of which is almost complete. Gleeson explained: “What we’re not doing is changing the mix of manned checkouts, scan and go, and self-checkouts.

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Checkout Supermarket Grocer Planning 111

Retail TouchPoints

FEBRUARY 7, 2024

There are exceptions of course, and there are certain retailers that are ahead of the curve when it comes to applying digital tactics in stores, but for the most part the best retailers have been able to do is use their websites, apps and social feeds as listening tools to understand what their consumers want.

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Point of Sale Promotions Inventory Management Grocer 287

Retail Gazette

SEPTEMBER 12, 2024

Retail Gazette examines how likely this is to happen by comparing the strengths and weaknesses of the rival grocers. That said, sales for the UK’s third largest grocer were still £4bn higher than Aldi’s at £21.9bn for the year, rising 7.1% Which grocer offers better value? Where do Asda and Aldi currently stand?

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Supermarket Grocer Payment Services Checkout 116

Wiser

MARCH 11, 2025

Grocery Retailers Common Challenges Grocery retailers can be national chains or smaller, region-specific grocers. This information makes it easier to detect problem areas, protect your brand reputation, and capitalize on consumer expectations for low-cost convenience. By reviewing key sections (e.g.,

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Beauty and Health Promotions Inventory Turnover Location 78

Retail Gazette

JANUARY 10, 2024

This will likely see more value messaging put forward by the big grocers in a bid to win over customers. over the golden period, which the retailer attributed the ongoing challenges to discretionary consumer spending for its subdued trading. Topps Tiles reported a delayed start to 2024 last week as sales slipped 7.1%

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Payment Services Fashion Checkout Supermarket 136

I Vend

AUGUST 10, 2021

According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. It’s essential that online shopping is user-friendly, with a frictionless checkout process that avoids abandoned carts and lost opportunity. They quote research from NielsenIQ , that shows that sales for February 2021 grew by 10.6%

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Supermarket Payment Services Checkout Grocer 104

Wiser

SEPTEMBER 11, 2018

These emerging brands have an uphill battle as they look to establish a foothold in the consumer packaged goods space. The allure of Whole Foods for many shoppers is as an alternative, healthier, and socially conscious destination compared to other major grocers. The brand is ideally featured on an end cap or checkout display.

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Grocer Checkout Location Promotions 88

Retail Gazette

AUGUST 16, 2024

The grocer says it is planning to build “world-class systems in a once-in-a-generation IT transformation” to separate itself from its previous Walmart systems. Meanwhile, in Asda’s annual employee survey, only 48% of the 75,591 employees who participated felt they could articulate the benefits of ‘Project Future’.

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Supermarket Grocer Planning Checkout 111

CJ Retail Solutions

MARCH 25, 2020

Experts estimate that grocery retailers will see a sales lift of 30% in the next quarter – from 32% to 62% – as bars and restaurants are shut and consumers are urged to stay at home. Nielsen data outlined that consumers spent an additional £467 million over the course of the week versus the same seven days in 2019.

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Grocer Checkout Supermarket Shopping 52

365 Retail

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Maybe try this? ”. We’ll deliver.” .

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Supermarket Checkout Kiosk Grocer 59

Retail Gazette

DECEMBER 21, 2023

Soaring food prices put the grocers under the spotlight and, despite the wafer-thin margins they operate on, execs from Tesco, Sainsbury’s, Asda and Morrisons were hauled in front of MPs to investigate whether the sector was profiteering from the cost-of-living crisis. Food and drink inflation rose to 19.1%

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Grocer Department Stores Fashion Planning 115

Indigo 9 Digital

AUGUST 2, 2022

In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. Speaking about Hema stores, Alibaba Group President Michael Evans said: “consumers don’t think about the world online versus offline.”

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Payment Services Kiosk Supermarket Checkout 98

Retail Gazette

JUNE 25, 2024

Waitrose The upmarket grocer revealed earlier this year it was spending a whopping near £1bn into upgrading its stores. EE Telco giant EE is continuing the roll out of its new retail-focused format after pivoting the business to focus on “fulfilling all our consumer tech needs”.

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Supermarket Grocer Fashion Department Stores 97

Retail Gazette

DECEMBER 30, 2024

Retail Gazette examines how likely this is to happen by comparing the strengths and weaknesses of the rival grocers. That said, sales for the UK’s third largest grocer were still 4bn higher than Aldi’s at 21.9bn for the year, rising 7.1% Which grocer offers better value? Where do Asda and Aldi currently stand?

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Supermarket Grocer Payment Services Checkout 59

Rangeme

AUGUST 3, 2021

Time-starved consumers welcome innovations that offer efficiency and ease, elevating a weekly habit into a pleasant experience. Adopting grocery tech can give retailers a competitive edge by satisfying consumers’ needs and earning their loyalty. Online grocery shopping gives consumers omnichannel options to boost customer satisfaction.

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Payment Services Fulfillment Checkout Grocer 52

I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers.

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Payment Services Inventory Management Checkout Supermarket 52