Remove Checkout Remove Consumer Remove Customer Experience Remove Inventory Management
article thumbnail

IoT in Retail: Top 5 Use Cases and Real-Life Examples

Retail TouchPoints

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.

article thumbnail

Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How is AI Reshaping the Retail Industry

Retail Gazette

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth.

article thumbnail

How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Before NewStore, we had many disparate systems across the organisation.

article thumbnail

How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

RFID technology allows retailers to gain a greater view of their on-hand inventory with 93-99 percent inventory accuracy by scanning hundreds of items within seconds. Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. by Dean Frew.

article thumbnail

How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

article thumbnail

From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy.