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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. This sponsored content is brought to you by Melissa.

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AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail TouchPoints

As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S. stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Implementing new omnichannel technologies at brick-and-mortar locations in particular appears to be a big focus for the year, as retailers look to capitalize on increased footfall to offset smaller basket sizes.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand. Simplicity (and often cost savings) are supported by standardized systems that do just about everything the retailer needs virtually out of the box.

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AllSaints Unveils Flagship Boutique at Bicester Village

365 Retail

The expanded 2,362 sq ft store is located on the ground floor within the Village Square, the main heart of Bicester Village. The layout fosters a boutique atmosphere, emphasising personalised, clienteling-led service. The boutique replaces the brand’s former space in the Village following sustained footfall and increasing demand.

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The Role of Flexible Payment Solutions in Enhancing Customer Experience

365 Retail

Businesses can broaden their clientele and show that they are committed to an all-encompassing and convenient shopping process by offering payment options that are flexible. Higher-priced products become affordable to many people through payment methods such as installment plans, buy-now-pay-later (BNPL), and subscription billing.

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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Before NewStore, we had many disparate systems across the organisation. People had to line up,” said Ratcliffe.

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