Remove Checkout Remove Clienteling Remove Customer Experience
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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Retail TouchPoints

In addition to the table stakes fulfillment offerings — buy online/pick up in-store and buy online/ship from store — the Vitamin Shoppe has built an expansive ecosystem of “on-demand delivery” partners and has become known for its clienteling-based sales model, driven by its “health enthusiasts.”

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects.

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The Role of Flexible Payment Solutions in Enhancing Customer Experience

365 Retail

Businesses can broaden their clientele and show that they are committed to an all-encompassing and convenient shopping process by offering payment options that are flexible. By offering installment options or BNPL services, businesses can effectively address customers’ hesitation regarding high upfront costs.

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Effective Strategies to Increase Business Growth and Profitability

Small Biz Trends

Key Metrics: Track sales revenue, customer acquisition costs, customer lifetime value, conversion rates, and inventory turnover to identify growth opportunities. Customer Experience: Elevate customer experience through personalized service and engaging retail environments to boost repeat business and attract new clients.

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Understanding Small Business Customer Expectations for Success

Small Biz Trends

Adapt to Changing Expectations: Small businesses must evolve with changing customer expectations and market demands by staying flexible and utilizing customer insights for ongoing improvement. In today’s fast-paced market, understanding customer expectations is crucial for small businesses.

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How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and its Environmental Impact

Retail TouchPoints

On the morning that Retail TouchPoints visited the Big Reuse store, the organizations Founder and Executive Director Justin Green estimated that at least a third of the current clientele was resellers. Eventually we also want you to be able to do self-checkout with your own phone.

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AllSaints Unveils Flagship Boutique at Bicester Village

365 Retail

The layout fosters a boutique atmosphere, emphasising personalised, clienteling-led service. Additionally, customers purchasing leather goods can opt for customisation, reinforcing AllSaints’ reputation for iconic leather jackets. A standout feature is the new window display, incorporating a unique hanging mannequin system.