Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. The equivalent in U.S.

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Fulfillment Payment Services Beauty and Health Checkout 224

Inside Retail

MAY 21, 2024

In the afternoons, I’ll do a workout with the HQ team to get my daily sweat in, visit a store to keep connected with the team, and see how product and customer experience is showing up. My work environment looks like… Our desks are all one, really, in a big open-plan area. Currently playing Atomic Habits , [by James Clear].

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Planning Customer Experience Management ATS 147

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. And that’s not all.

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Inventory Management Beauty and Health Management Planning 315

Retail TouchPoints

JANUARY 21, 2021

Chapter Two of the Big Show had originally been planned as an in-person event to take place in early June at New York City’s Javits Center, but the facility’s role as a COVID vaccination center made it unavailable, so it will also be a virtual event. Beauty Builds Lasting Customer Loyalty with Salesforce + Google.

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Beauty and Health Customer Experience Marketing Consumer 236

Inside Retail

DECEMBER 20, 2021

Woolies chief executive Brad Banducci has penned an open letter to Australian pharmacists outlining the supermarket group’s plans for Australian Pharmaceutical Industries , should it win out over rival Wesfarmers.

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Supermarket Customer Experience Planning Management 246

Inside Retail

MAY 3, 2022

From dealing with RAT shortages and organising vaccinations to managing anxious customers, pharmacists have been working tirelessly on the frontline of the pandemic for the past couple of years. We need to do that in a very careful way to protect their privacy, particularly where health is involved.

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Beauty and Health Customer Experience Management Fulfillment 130

Inside Retail

OCTOBER 5, 2023

DFI Retail Group’s managing director for food in Singapore, Yoep Man, recently shared his thoughts on this strategic partnership and what it means for the future of ‘quick commerce’ in the city-state. “We Customer experience Man hopes that the collaboration will boost customer retention and loyalty.

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Beauty and Health Customer Retention Shopping Consumer 130

365 Retail

NOVEMBER 15, 2023

This move is part of M&S’s strategic plan to revitalise its presence in the retail industry amidst a challenging economic environment. It also features a refreshed Beauty department and a Foodhall that echoes a fresh-market ambience.

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ATS Location Planning Shopping 98

Retail TouchPoints

APRIL 18, 2023

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I The platform was very engaging, with a diverse set of reviewers, although most were women (not unexpected given that Flip is currently focused on beauty products).

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Marketing Payment Services Beauty and Health Fulfillment 273

Retail TouchPoints

SEPTEMBER 19, 2022

Bubble has put its community of 10,000 Gen Z consumers at the center of everything it does —from packaging to branding, customer experiences and even product expansion. The end products are effective and results-driven, and they still have a manageable price point for Gen Z consumers. It makes you not want to leave your house.

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Beauty and Health Consumer Wholesale Customer Experience 185

Inside Retail

OCTOBER 20, 2022

“I felt very overwhelmed by the options, and I felt quite underwhelmed by the level of service and the experience,” Kate Casey, co-founder and CEO of The Memo, told Inside Retail about the experience of visiting big-box stores when she was pregnant. It’s a category we’re very proud of,” Casey said. By women, for women.

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Marketing Beauty and Health Brand Management Promotions 246

A1 Retail

APRIL 18, 2023

Health and beauty retailer, Superdrug, has announced plans to invest in 25 new stores this year, expanding its bricks and mortar retail footprint. The venture is expected to create over 570 jobs nationwide, creating a seamless customer experience and providing vital support for high streets and local communities.

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Beauty and Health Planning Shopping Customer Experience 52

Retail TouchPoints

JANUARY 3, 2023

The firm points to two categories that will have the biggest influence worldwide: food and beverage, and beauty and personal care. Instead of supplements that sit in bottles in your medicine cabinet, our belief is that health should be readily available in your pocket,” Yoshimura said in an interview with Retail TouchPoints.

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Beauty and Health Marketing Consumer Advertising 268

Inside Retail

MARCH 12, 2024

Lush Australia’s general manager of retail, Brittany Gian outlines how the handmade cosmetics brand plans to grow this year and explains how investing in staff training and customer experience helped Lush ANZ navigate the uncertain economic climate of 2023. Brittany Gian: It was a huge year for Lush ANZ.

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Customer Experience Returns Planning Consumer 130

Retail TouchPoints

SEPTEMBER 12, 2022

On the surface, everything went as planned. Even if customers are persistent and buy your products from resellers on secondary markets, you’re still missing out on so much. Worse still, for major margin-negative sales where the goal is customer acquisition, bots ensure you bleed money without reaping the benefits.

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Beauty and Health Accounting Customer Experience Checkout 267

Retail Gazette

DECEMBER 13, 2023

While the store initially served as an exclusive festive pop-up, by spring 2024 it plans to expand by an additional 176 sq m to incorporate the brand’s Lush Spa. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Returns Customer Experience Shopping Planning 102

365 Retail

MAY 22, 2024

Adjusted operating profit was recorded at £504 million, reflecting the company’s successful cost management and efficiency initiatives. The company plans to further invest in its digital infrastructure and explore new market opportunities. Food sales grew by 8.7%, while clothing and home sales surged by 11.5%.

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Payment Services Grocer Planning Returns 64

Inside Retail

FEBRUARY 13, 2024

Along with increasing revenue, Michele Levine, CEO of consumer research consultancy Roy Morgan, said Bunnings managed the single largest improvement in trust of any trusted brand in the last 12 months and is now the second most trusted brand in Australia. The 2024 Australian Retail Outlook is out now.

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Beauty and Health Payment Services Consumer Fashion 130

Inside Retail

OCTOBER 18, 2022

I think the second one was introducing optometry to the initial concept – that happened within the first 12 months and completely changed the direction of the business, because it meant that we were responsible for the the health of the eyes of our customers, as well as being a retailer, so it created a very sticky relationship with them.

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Marketing Department Stores Wholesale Accounting 240

365 Retail

SEPTEMBER 26, 2023

Mark has previously worked at a senior level for well-known brands in the Netherlands, including Spring GDS and Post NL Cross Border Solutions, and spent over eight years at Royal Mail International as General Manager in Europe and Head of Commercial Development.

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Beauty and Health Shipping Fashion Promotions 59

Inside Retail

JUNE 9, 2022

And, while it took Bailey Nelson 10 years to get to 100 stores, it doesn’t plan on waiting another decade to get to 200: Perry expects to double the size of the business in the next three years, opening at least 25 stores a year. We know where we need to get to and are developing the infrastructure and people power to make that happen.

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ATS Planning Customer Experience Consumer 130

Retail TouchPoints

SEPTEMBER 28, 2023

But the results differ dramatically when you start to dig into factors like consumers’ intent, country and age, according to Bradley Hearn, Senior Product Marketing Manager at ChannelAdvisor. Hear more from Hearn on this topic during the Retail Strategy and Planning webinar series next week. alone it’s around 51%.

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Advertising Consumer Beauty and Health Shopping 255

Retail TouchPoints

APRIL 5, 2022

These data and technology access concerns reflect brands’ desire to link their CSR plans and track their progress against a clear set of KPIs. By managing all waste and recycling through Rubicon, Best Buy has diverted 78% of its waste away from landfills. That’s why retailers like Best Buy are upping their zero-waste game.

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Merchant Services Beauty and Health Returns Consumer 241

Retail TouchPoints

AUGUST 8, 2023

Becca Stern, Co-founder and Creative Director for Mustard Made , an Australian and UK-based homeware brand: “We approach our other platforms like Instagram and TikTok with quite a lot of consideration; we have the feed planned out well in advance and it’s a more polished presentation. and posting as you, not as a mystery brand voice.”

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Beauty and Health Consumer Marketing Social Commerce 229

Independent Retailer

OCTOBER 14, 2022

Brooks Boutique attribute their significant growth to successfully leveraging strong ecommerce platforms, inventory planning tools, backend technology to strengthen retail operations, the service they provide, and their relationships with customers. “We Health Beauty & Homeware Brands Thriving.

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Beauty and Health Boutique Fashion Apparel 72

Retail Focus

FEBRUARY 9, 2023

Customers find it more convenient to drive back and forth to find a retail conglomerate to make or complete their purchases. This conflicting situation is a result of many environmental factors influencing the health of proximity retailing: the brand/the business, the commercial environment, the competitive environment, and the consumer.

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Payment Services Beauty and Health Shopping Promotions 264

Inside Retail

MARCH 2, 2023

Retailers are constantly on the lookout for cutting edge technologies that improve efficiencies and productivity, streamline operations and improve the customer experience. Perera added that, in some situations, AMRs can be ‘smarter’ than humans because they have access to more data, so they can provide a superior experience.

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Fulfillment Inventory Management Beauty and Health Management 130

Inside Retail

SEPTEMBER 16, 2021

Since the pandemic hit 18 months ago, beauty retail giant Mecca has transformed its training and education program for its customers, with the launch of MECCAversity and its first online career expo. They also manage the content roadmap, the build and delivery for our two other audiences – support centre and distribution centre.

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ATS Management Store Operations Customer Experience 130

Inside Retail

SEPTEMBER 21, 2022

Here, Chaya, who acts as president of the uber-luxe fragrance business, explains the chemistry and synergy between him and Kurkdjian, the benefits of joining LVMH Group, the trends and challenges in the fragrance industry, how the brand is building its online revenue, plans for international growth, and the Parisian echoes in MFK’s physical stores.

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Boutique Fashion Marketing Department Stores 130

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. Over a third (36%) of consumers are planning to spend more than in 2020, an average of £363 over the weekend . ” Many Brits are planning to make BFCM in-store purchases at local shops (43%) and independently owned businesses (31%).

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Social Commerce Beauty and Health Planning Accessories 40

Mass Relators

MAY 4, 2022

As strong innovators in their own right, each have an excellent track record when it comes to successfully identifying white spaces across different customer touchpoints and tracking evolving consumer trends, which will be instrumental as we transform our business.”. Linh Peters. Luke Rauch.

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Beauty and Health Customer Experience Marketing Consumer 52

V Count

APRIL 4, 2024

This information can be essential in managing crowds effectively and preventing situations from becoming dangerous or unmanageable. In addition, with the current need for social distancing due to the global health situation, people counters can play a crucial role in helping to enforce these protocols.

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Outdoor Management Promotions Beauty and Health 52

V Count

APRIL 4, 2024

This information can be essential in managing crowds effectively and preventing situations from becoming dangerous or unmanageable. In addition, with the current need for social distancing due to the global health situation, people counters can play a crucial role in helping to enforce these protocols.

Outdoor 52

Outdoor Management Promotions Beauty and Health 52

Retail Minded

SEPTEMBER 26, 2023

Whether you’re seeking to scale your operations, manage daily expenses, or optimize inventory during peak seasons, access to timely and adequate funding is crucial. Banks usually have strict qualification criteria, requiring substantial documentation such as business plans, financial statements, and forecasts.

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Finance Merchant Services Beauty and Health Management 52

Inside Retail

MARCH 27, 2022

Here, CEO Roumen Staykov and general manager Josh Willoughby discuss how the brand began, its expansion plans and how it’s become part of the Adelaide running community. Josh was actually from the Jogger’s World business and he was managing that particular store. Inside Retail : What’s the story behind Sportitude?

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Beauty and Health Apparel Marketing Planning 130

Rangeme

MAY 19, 2022

AI powers many retail processes, including Amazon’s personalized recommendations, assortment planning, and Just Walk Out technology for cashierless in-store service. Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. Target introduces 40 new beauty brands to its lineup.

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Beauty and Health Grocer Supermarket Fulfillment 52

Retail Minded

OCTOBER 4, 2022

Brooks Boutique attributed their significant growth to successfully leveraging strong e-commerce platforms, inventory planning tools and backend technology to strengthen their retail operations, the service they provide as well as their relationships with customers. HUNT Bike Wheels and J.

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Boutique Apparel Beauty and Health Fashion 52