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Inside Retail connected with Hurtado to learn more about how Hello Updo fills a white space in the haircare market, how her brand honored Hispanic Heritage Month and her dream of creating a world where every hair type has its rightful place in beauty. This thought followed me as I returned home that summer.
The luxury beauty and fragrance brand expects the restructuring to yield annual gross benefits of between $800 million and $1 billion before taxes. The post Estee Lauder may slash up to 7000 jobs to return to profitability appeared first on Inside Retail Australia. The Americas revenue fell 2 per cent to $1.22
Adore Beauty CEO Sacha Laing has revealed the company’s first bricks-and-mortar stores will open just after Christmas and will represent “the absolute best of the best”. Adore Beauty has operated as an online-only retailer since its founding in 1999, so its move into bricks-and-mortar represents a major change for the business.
In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive. A simple content overhaul reduced returns by 22 per cent and boosted both CX and profitability.
Sephora’s new Liverpool store will join an impressive line-up of global beauty brands, offering customers access to exclusive ranges from the likes of Makeup by Mario, GXVE by Gwen Stefani, Haus Labs by Lady Gaga, and TikTok’s viral sensation, Topicals. Customers can book treatments ranging from quick touch-ups to full glam makeovers.
The empty pouches can then be returned in a prepaid envelope to Zero Co to be cleaned, refilled and shipped back. And even though we were providing free return postage, it was just another job that people had to do. Everyone’s busy and despite their best intentions, we just found that not everyone was sending their pouches back.
The tool will offer step-by-step instructions for advanced support queries like, “How can I process a return without a receipt?” The retailer also plans to upgrade its existing conversational AI for associates in the coming months. By Retail Dive Staff • Jan. Target Corp. You can unsubscribe at anytime. Please select at least one newsletter.
The renaissance of physical retail is here: an evolution of the status quo that will leave brands behind if they fail to adapt to new consumer behaviors and expectations. It isnt going away, just adapting to a new consumer. Sephoras success is built on this principle; interactive displays, shade-matching tools, beauty bars.
The store will feature a wide range of products, including collectables, plush toys, beauty items, and snacks. Boux Avenue is set to return to South John Street after temporarily relocating to Peters Lane during the expansion of Zara.
For a decade, direct-to-consumer (DTC) was not just a channel, but a cultural movement. Then there are Meta’s 2025 restrictions on health-related advertising, tightening the noose for wellness, beauty and supplement brands, which had pretty much relied on aspirational content for the past decade.
Dive Brief: Dude Wipes on Monday announced a “strategic growth investment” from TSG Consumer Partners for an undisclosed amount. Now, we’re teaming up with TSG Consumer to take this thing to a whole new level.” Over the years, the brand has used creative marketing partnerships and campaigns to broaden its consumer base.
Each of them set out with global ambitions and succumbed to sour receptions from parochial consumers and energetic local retailers protective of their turf. Witness the abandonment of Asia by Carrefour, Metro and Tesco, the retreat of Starbucks from Australia, and of Topshop and Debenhams from, well, everywhere. What is the secret sauce?
A study by commerce accelerator Pattern says the trend is aptly illustrated by the 51 per cent increase in the price of health and beauty products this year. The days of marketplaces winning Australian consumers with ultra-cheap pricing alone are over, says Merline McGregor, MD at Pattern Australia.
Located on Bullrings Upper Level East, adjacent to AllSaints, Coach, and Dr Martens, the 5,500 sq ft store reflects Hammersons strategy of evolving its assets to reflect dominant consumer trends and brands focus on expanding in prime locations.
With a focus on back-to-school savings, Target’s Circle Week savings event returns July 6 through July 12, according to a company press release on Monday. The news comes as Target attempts a revamp following sales declines and consumer backlash. Beauty snapped up Rhode and Skechers went private. billion and comps fell 3.8%.
At a time when retail margins are shrinking, competition is intensifying and consumer expectations are rapidly changing, Deering is building a brand centred on capsule collections, desirable merch, lifestyle collaborations and non-influencer influencers. I definitely was very clear that I would never do another brand.
Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Our mission has always been to make consumer products a positive force for human and environmental health. “Our
Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. They are instituting disinfection processes and quarantine periods that keep those items from returning to stock for a varying number of days.
Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumerbeauty event that Sephora first launched in 2018. This year marked the return of the in-person festival, held at Skylight at Essex Crossing in Lower Manhattan, alongside the virtual version.
Many beauty retailers are reliant on physical experiences, but as we remain in lockdown, savvy brands are reimagining how to deliver new engaging experiences virtually by leveraging new technologies. billion in 2020 (Mordor Intelligence, 2021), Australians are major consumers of health and beauty products worldwide.
In-depth conversations with Hollywood actress Gwyneth Paltrow and Australian of the Year Grace Tame and new fertility and naturopathy services are all part of a new month-long wellness event from beauty giant, Mecca. Beauty retail in the time of coronavirus. “Our Mecca customers care deeply about wellness.
With that in mind, one habit to consider paying extra attention to is your beauty routine. A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers. Packaging Takes Center Stage So what does sustainable beauty really mean?
Adore Beauty witnessed higher revenue in the last fiscal year as the number of returning customers increased. The company saw a record number of returning customers – 519,000, up by 5.8 Adore Beauty expects earnings before interest, taxes, depreciation, and amortisation (EBITDA) margin of 2.2 per cent year on year.
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. New to this year’s event is the Consumer Product Showcase , offering SMB brands the opportunity to show off innovative customer-facing products. Taking place January 15-16 from 10 a.m.
Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On I knew that they would love the ingredients, formulas, approach and purpose of K-Beauty as well.”.
Extended store closures and trading restrictions in Australia impacted about 20 per cent of the group’s retailers’ trading days, as well as constantly shifting consumer behaviour and stock shortages due to supply chain pressures. The post Wesfarmers eyes silver linings in subscription, health and beauty appeared first on Inside Retail.
American fashion designer Marc Jacobs first launched his eponymous beauty brand in 2013, making more than 120 products available for purchase in select Marc Jacobs stores and at Sephora. ” Now, the brand has announced that it is officially being revived through a partnership with French-American multinational beauty company Coty.
Not only were consumers shopping more online throughout the pandemic, but they were doing it around the world. The benefits of direct-to-consumer ecommerce have never been more pronounced than they have been since the spread of the COVID-19 pandemic,” said Tommy Kelly, CEO of ESW in an interview with Retail TouchPoints. “The
Beauty is riding high on seven consecutive quarters of net sales growth. Beauty leadership reported 7% year-over-year net sales growth , largely driven by the company’s “strength in digital” during the pandemic. Beauty and added two new brands, W3LL PEOPLE and Keys Soulcare, to its portfolio. Cosmetics to e.l.f. How is e.l.f.
From July 1, under new guidelines from the Therapeutic Goods Administration (TGA), social media influencers will no longer be paid to promote health and beauty products using their own personal experience. The post What does the TGA’s health influencer ‘ban’ mean for business? Short-term pain for long-term gain.
Global trend forecasting company WGSN recently released a report on the top fashion, beauty and consumer technology trends that are set to take off this year, including the rise of solar energy, modular sneakers and fantasy fitness to name a few. Another interesting trend is unsexy beauty.
Just shy of a month since beauty conglomerate BWX fell into receivership, its e-commerce arms, Flora & Fauna and Nourished Life, have found a new home. Mathers explained that all three brands play within the same space of ethical and sustainable health and wellbeing, but each brings their own twist on the formula. Well, kind of.
Online beauty retailer Adore Beauty has reported revenue of $47.5 The increase was supported by growth in active customers, successful loyalty and promotional activity, and a record 497,000 returning customers, the company said. million for the first quarter ended September 30, up 4.7 per cent year over year.
Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. Join the discussion on Nov. 17 from 3 to 3:30 p.m.
Across Australia a new set of beauty destinations have silently started popping up, bringing premium products to customers in a place they likely didn’t expect. So for the last few years, we’ve basically built [Ultra Beauty] from the ground up, and we’re going after the premium beauty market.
Located at 101 7th Avenue in Chelsea, “The ARt of Beauty” pop-up enabled attendees to virtually try on Pat McGrath Labs’ core products, such as the Mothership eyeshadow palettes, book makeup sessions with the brand’s official makeup artists, and enjoy product giveaways. .” Multiple beauty brands, such as E.L.F.
It’s no surprise that bigger beauty players, such as Mecca and Adore Beauty, are now targeting the sector as a potential growth category for them. Our holistic approach to beauty is very inclusive, and I think one of the trends we’re seeing in the space is to move away from a gendered view of beauty.
Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Direct-to-consumer selling. Around the world, direct-to-consumer (D2C) brands are becoming mainstream — and they’re causing a major shift in where, when and how shopping is done. Australians spent an unprecedented $50.46
The HSI covers around 55 per cent of Australia’s total consumer spend across seven categories: home buying, retail, travel, education, entertainment, motor vehicles, and health and fitness. A new source of insights for consumer-facing businesses. Our inaugural Consumer Insights report , launching on 24 May, explores the answers.
South Korea’s beauty conglomerate Amorepacific announced at its recent Investor Day that it is shifting focus from China to the US and European markets while seeking new brand acquisitions. Meanwhile, PureSeoul, the viral K-Beauty sensation, has launched its first-ever store in Northern England at Manchester Arndale.
The summer of 2021 has been defined by shoppers looking to get back outside and enjoy the warm weather, but work-from-home and back-to-school essentials remained at the top of consumers’ minds, according to data from Verizon Media. Verizon Media tracked products clicked across all its brands, including Yahoo !,
People working from home are now set up, and we see spending shifting from home office supplies back toward consumer goods like sporting goods and home improvements.”. However, the return to normalcy will not be enough to offset the losses retail already has suffered during the pandemic, particularly with a shaky economy on the horizon.
What started out as a personal blog for Jessica Sepel during her studies in health and nutrition over 10 years ago, laid the foundations for what is now leading wellness and lifestyle brand JSHealth. The products have proven popular not only with consumers but with celebrities from J.Lo Taking health to the world.
retailers, revenue across shopping and paid search campaigns grew 26% year-over-year in April, while return on ad spend (ROAS) improved 33%. Learn From: Health & Beauty. The good news is that many digital retail marketers are successfully operating with agility.
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