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How Vans Transformed its Visual Merchandising with ‘Digital-First’ Processes

Retail TouchPoints

Corporate employees immediately felt the benefits, largely because they were given the newfound power to work from anywhere and at any time. Vans has increased the efficiency workflow for its visual merchandising and monthly floorset process using solutions from IWD. From Manual Spreadsheets to Visual, Collaborative Tech.

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Kohl’s Taps Tuesday Morning CEO as New Director of Stores

Retail TouchPoints

Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions.

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Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

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During #RICE22, Attendees Can Dive Deep, Go Broad or Both

Retail TouchPoints

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

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Is the Container Store Trying to be the Next Bed Bath & Beyond?

Retail TouchPoints

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.”

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Gonzalez: The community-driven aspect is a big part of it.

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Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag

Retail TouchPoints

In Southern California, where the weather is good, we set up pop-up tents in parking lots to provide a way for customers to engage and look at new collections. Additionally, we talk to our customers often, via phone, email and text, encouraging them to come and visit our stores.

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