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Best Buy Trials New Membership Program Combining Support and Free Shipping in 60 Stores

Retail TouchPoints

Best Buy is piloting a new membership program called Best Buy Beta that will offer customers an array of benefits, including: exclusive pricing; unlimited Geek Squad technical support; up to two years of protection on most product purchases; free standard shipping and delivery; and free installation on most products and appliances.

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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. It can say something like “at our store, we love all animals, but unfortunately we can only accommodate service animals at this time.” No one wants to take notes.

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People Behind CSR at Cisco: How Meraki’s Charlie Gebhardt engages employees in volunteer and giving efforts

Cisco Retail

I recently sat down with him to learn more about his inspiration to support communities, his involvement with the Meraki Gives leadership team, and how the Meraki team is using technology for good. Can you tell us more about your job responsibilities at Cisco? Unfortunately, they had been experiencing some break-ins at their site.

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Technical Systems Officer Vacancy

Secure Retail

But the chances are that you’ll use our products and services at least once today. Due to expansion we are looking for a Technical Systems Officer to provide technical support to all Secure Retail employees and to ensure the whole company runs smoothly.

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The Benefits of Digital Display Maintenance Contracts for Retailers in the UK

CJ Retail Solutions

Enhanced Display Performance and Longevity: Digital displays are a substantial investment for retailers, and maximising their lifespan is crucial for optimal return on investment. A maintenance contract provides regular inspections, cleanings, and software updates, ensuring that your displays are always operating at their best.

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Co-op launches search for fresh wave of food and drink businesses to join its accelerated support scheme for new suppliers

A1 Retail

Co-op aims to create a ‘buzz’ amongst innovative and smaller-scale food and drink businesses as applications open to join its Apiary programme, an accelerated support scheme giving suppliers the opportunity to work towards a listing on the convenience retailer’s shelves.

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15 Phishing Examples

Small Biz Trends

Billing by a Technical Support Service. Billing by a technical support service is a scam where the attacker tries to sell you technical support services that don’t actually exist. At the end of the service, they will charge fees for repairing problems that did not exist initially.