Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns
Retail TouchPoints
JANUARY 31, 2024
Between best-in-class customer service at its cafes in Atlanta and Savannah, Ga., and affable storytelling and education through its digital channels like social media and email, PERC opened the doors to be able to communicate with its most faithful fans in a more direct and personal way. “If
Let's personalize your content