Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Store Operations Shipping Fulfillment Store Layout 254

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. D Cloud RFID inventory-management software.

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Fulfillment Point of Sale Fashion Fast Fashion 147

A1 Retail

AUGUST 9, 2022

Miniso offers a range of high-quality and design-led products – including toys, tech, stationery, accessories, home, food, health and beauty – and has taken a 3,000 sq ft store at Touchwood on a new ten-year lease. Simon Phipps – Asset Manager, Sovereign Centros added: “It’s definitely an exciting phase for Touchwood.

ATS 59

ATS Beauty and Health Accessories Management 59

Inside Retail

SEPTEMBER 26, 2022

The Shoppes at Marina Bay Sands continues to be one of the most popular destinations for shoppers who crave luxury retail experiences in Singapore. Hazel Chan, vice president of retail at Marina Bay Sands. Like most businesses in Southeast Asia, this retail icon was laser focused on holding onto its customers during the pandemic.

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ATS Clienteling Shopping Boutique 130

Cisco Retail

NOVEMBER 2, 2021

Isolated for so long during the pandemic, these Games signified coming together and forging forward, not just as individuals, but as teams. With the support of our Enterprise Release Management Organization (ERMO), we set up the Tokyo 2020 Change Control Board. “Faster, Higher, Stronger – Together.” And Cisco was there for it.

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Technical Support ATS Management Planning 108

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . During and following the pandemic, retail formats have changed on several levels. Ghalia BOUSTANI, PhD. Acknowledging the power of technology .

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Cisco Retail

SEPTEMBER 8, 2021

With some research forecasting that more than 75 million IoT devices will be deployed globally by 2025 , enterprise IT administrators have a huge challenge on their hands: How to manage network access policies between so many users, devices, and networks with diverse access privileges. This is error prone and cumbersome.

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Management Kiosk Location Consumer 142

Retail TouchPoints

JULY 12, 2023

The pandemic and related supply chain disruptions led to shuttered storefronts and rampant bankruptcies. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

Payment Services 214

Payment Services Inventory Management Checkout Loss Prevention 214

A1 Retail

MAY 30, 2022

From foaming shower gels to scented candles, Rituals helps to elevate at-home moments with its selection of award-winning scents. Rituals will complement and bring further diversity to the offer at Touchwood, in line with the strategy put in place by owner The Ardent Companies UK (“Ardent UK”) and appointed asset manager Sovereign Centros.

ATS 59

ATS Management Shopping 59

A1 Retail

JULY 12, 2021

The Watches of Switzerland Group has opened its new, larger showroom at The Trafford Centre following the agreement of a new ten-year lease. The new 224m² store houses both Goldsmiths and TAG Heuer at the centre. We look forward to announcing more new and exciting brands arriving at The Trafford Centre soon.”.

Boutique 52

Boutique ATS Location Management 52

A1 Retail

AUGUST 3, 2022

The four restaurants will generate a combined annual rent of approximately £350,000, plus additional turnover top-ups, underlining the ongoing demand from eateries for space at Touchwood. These arrivals demonstrate not only our continued commitment to this approach, but also the ongoing demand from restaurants for dining space at Touchwood.”.

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ATS Management Location Shopping 59

Retail Gazette

NOVEMBER 14, 2023

The sale, which is expected to complete next month, is far below the £500m price tag that Natura was understood to be targetting. After posting six consecutive quarters of losses, executives at Natura revealed in September that The Body Shop was weighing on the its bottom line as consumers had shifted spending following the pandemic.

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Beauty and Health Shopping Wholesale Marketing 120

Retail TouchPoints

OCTOBER 25, 2021

The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. Thanks to vastly reduced latency and increased speeds, it allows significantly more devices to access the internet at the same time. Gareth Smith is General Manager for Eggplant , a Keysight Technologies company.

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Payment Services Shrinkage Accessories Consumer 308

Inside Retail

JANUARY 22, 2024

Consumers in Southeast Asia (SEA) find themselves at the crossroads of economic uncertainty, grappling with surging inflation and heightened concerns about their overall financial well-being. A substantial 57 per cent are opting for more affordable groceries to manage expenses, and this trend is expected to persist in the coming six months.

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Consumer Advertising Promotions Management 130

Inside Retail

DECEMBER 13, 2023

Here, Inside Retail looks at the factors driving global interest in Australian retailers, as well as the challenges and opportunities that can follow acquisition. As Liz Webster, a management consulting partner for Grant Thornton Australia, pointed out, it’s usually more of a slow burn.

Beauty and Health 246

Beauty and Health Marketing Management Consumer 246

365 Retail

JULY 10, 2023

The three new stores are the latest arrivals in line with the strategy – developed and implemented by Touchwood owner The Ardent Companies UK (“Ardent UK”) alongside asset manager Sovereign Centros – to attract premium brands to the scheme. Ardent UK and Sovereign Centros were advised by Cushman & Wakefield and Knight Frank.

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ATS Accessories Boutique Fashion 45

Retail TouchPoints

MARCH 3, 2023

Walmart has already warned of an economic slowdown in the coming year, noting that shoppers’ savings rates are about half of what they were during the pandemic. at its flagship banner and up 5.8% at its flagship banner and up 5.8% Beauty sales were a bright point at both businesses. during Q4, but they were up 0.6%

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Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. The only way to achieve that is through a digital medium,” says Neal French, director of Chrome Enterprise sales JAPAC at Google. “The

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Kiosk Payment Services Promotions Customer Experience 289

Wiser

MARCH 7, 2024

With the global pandemic acting as a catalyst for change, retailers have been thrust into a new realm of challenges and opportunities. Impact of COVID-19 on eCommerce Transition The COVID-19 pandemic forced companies to adapt quickly, demonstrating the importance of nimbleness in retail operations.

Customer Experience 78

Customer Experience Inventory Management Promotions Management 78

Inside Retail

OCTOBER 18, 2022

The likelihood of purchasing a pre-owned watch in the coming year was highest in China and the UAE, both 62 per cent, followed by Hong Kong at 44 percent. Using a watch to adorn one’s avatar in the metaverse is beginning to catch on with consumers, particularly those who were surveyed in Hong Kong at 51 per cent and Singapore at 49 per cent.

Consumer 263

Consumer Wholesale Marketing Planning 263

SGN Magazine

AUGUST 14, 2021

M ark Girardy stocks both name-dropped and generic plush at the gift shops he oversees at the National Mississippi River Museum and Aquarium. But at zoos and aquariums, that logo can pay for itself; it’s the difference between just another stuffed toy and a genuine memento. It’s always huge at the gift shop, too.

ATS 52

ATS Markdowns Apparel Management 52

Retail TouchPoints

DECEMBER 22, 2023

This existing familiarity with QR codes brought on by the pandemic means that consumers are already primed to engage through the quick scan of a code at retail locations. By capturing scan information one customer at a time, retailers can use QR codes to gather essential details about their customers.

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Shopping Checkout Visual Merchandising Consumer 280

Inside Retail

MAY 29, 2022

In Australia, the fee is $2.95, though customers can still return online purchases at Zara stores for free. I think we’ll see more online retailers charging for returns,” Jamie Cairns, chief strategy officer at Fluent Commerce, told Inside Retail. “In A growing problem. And with global e-commerce sales projected to hit US$4.9

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Returns Merchant Services Consumer Shopping 246

SGN Magazine

MARCH 29, 2021

When the pandemic hit, “I had to rethink everything.”. Cherryhomes spoke to SGN in mid-March, when Texas relaxed pandemic restrictions, including ending the statewide mask mandate. Store Manager Donna Mitchell of Bestswimwear in Hermosa Beach, Calif., A view of the sales floor at Bestswimwear.

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Apparel Boutique ATS Returns 52

Retail TouchPoints

DECEMBER 15, 2020

But the pandemic halted the act of shopping as we know it. Retail clothing and accessory stores suffered a 62% loss in sales during the critical months of the pandemic , while major online retailers noted business was up as much as 119%. Buffer zones that create a distance of at least six feet between customers are essential.

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Apparel Accessories Shopping Fashion 264

Inside Retail

AUGUST 24, 2023

Jo Mercer: The pandemic was a time for soul searching and reflection on an industry I had worked in since I was 18 years old. We have four key principles that we will not compromise on, even as we grow: Australian manufacturing, sustainability, quality and a fair price – buying Australian doesn’t have to mean a designer price tag.

Fashion 130

Fashion Customer Experience Returns Shopping 130

Inside Retail

NOVEMBER 28, 2023

Mike Harlow: The revenge travel trend was a result of pent-up post-pandemic demand and was characterised by the high volume of trips that were happening once borders opened, to make up for lost travel time during the pandemic, especially short-haul trips. At Scott Dunn, we know that better than anyone else.

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Planning Marketing Location Consumer 130

Inside Retail

FEBRUARY 5, 2023

The real thrust of the campaign, which included a fake fashion show at Berlin Fashion Week, was to highlight the reality of working conditions in the Southeast Asian factories where Adidas’ clothes are made. Adidas denied the fake press release soon after it was released, but it had already been picked up by a host of news sites.

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Fast Fashion Fashion Advertising Management 130

Retail Gazette

JANUARY 10, 2024

Retail Gazette takes a look at the key trends industry experts believe will shape retail in the year ahead. Big ticket challenges Home and DIY retailers are set to face another challenging year as the market grapples with the aftermath of the pandemic home improvement boom, experts predict.

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Payment Services Fashion Checkout Supermarket 135

Inside Retail

JULY 27, 2022

Retail companies have been forced to accelerate the development of their digital capabilities at a rate previously unimagined. Many now face the challenge of optimising and refining these capabilities, often in the face of investment shifting back to more traditional channels as shoppers return to pre-pandemic behaviours.

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Inventory Management Returns Customer Experience Apparel 130

Retail Focus

APRIL 21, 2023

These marks in the present day would be known as graffiti tags. In 2022, over 17,000 shops were permanently closed in the UK, a 50% increase on 2021 during the pandemic, and the UK Centre for Retail Research estimates that Retailers and Landlords will have to pay close to £1.1bn in the coming tax year to cover business rates on empty sites.

Shopping 130

Shopping Management ATS 130

Inside Retail

JANUARY 19, 2023

While recent shifts have been driven by management of the pandemic – from isolation to suppression, then immunisation – consumer behaviour is now being impacted by the twin effects of ‘Covid-19 normality’ and rampant inflation. As we enter 2023, here are five global trends in consumer behaviour that brands should be across.

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Consumer Shopping Outdoor Fashion 130

Retail TouchPoints

AUGUST 31, 2023

For many people Discord remains an anomaly — something they may have heard of during the pandemic but found too technically intimidating or aesthetically unappealing to bother with. Matt Maher, Futurist and Founder of M7 Innovations at the Retail Innovation Conference & Expo. When you look at what Apple did with iOS 14.5,

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Advertising Management Consumer Fashion 237

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

Payment Services 266

Payment Services Checkout Drop-Shipping Customer Retention 266

Inside Retail

MAY 13, 2021

A year into the Covid-19 pandemic, there’s no question the global crisis has disrupted just about everything in the fashion world, from how we dress, to how we shop, to how the industry itself operates. Luxury fashion it-girls dress up for Prada’s ready-to-wear debut. If you’re ready for re-openings, so is Prada.

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Fashion Returns Marketing Outdoor 147

Wiser

JULY 6, 2021

This can be achieved in a few ways, including: Weight sensors and RFID tags to monitor on-shelf availability and inventory levels, then communicate that data directly to store associates. The report gives a few reasons as to why, including inventory management, automation, and COVID-19. billion by 2026 , up from $1.8 billion in 2020.

Advertising 158

Advertising Inventory Management Checkout Marketing 158

Inside Retail

NOVEMBER 27, 2022

per cent on last year; compare that with pre-pandemic, when the peak growth only once reached more than 3 per cent. a-day increase per child is relatively manageable. making your coffee at home only goes so far, particularly when you’ve already been doing that to account for other increased costs. . By itself, the $7.50-a-day

Consumer 130

Consumer Management Accounting ATS 130