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How UrbanStems Leverages AI to Manage Peak-Season Customer Service

Retail TouchPoints

Mother’s Day Brings ‘Dramatic Surge’ in Need for Customer Service “Mother’s Day is our Super Bowl; it’s even larger than Valentine’s Day,” said Laura McDonald, Director of Customer Happiness at UrbanStems in an interview with Retail TouchPoints. The solution can tag it as such,” said McDonald. Are they angry or anxious?

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Cisco Enhancing Profitability and Protection for Partner-Led Managed Services

Cisco Retail

As our own Oliver Tuszik and Alexandra Zagury recently discussed with CRN , there has never been a better time to be a Managed Service Provider (MSP) and participating as a Provider in the Cisco Partner Program. Tag more, earn more. And we are here to help! Let’s review what’s happening. But wait … there’s more!

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Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool

Retail TouchPoints

Bringing People to Hone Ecommerce Curation Historically, Camp has used long-form and high-value content, such as gift guides and blogs, but Seyfried believed there was a better way to integrate this knowledge and discovery into the organic shopping flow online.

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Why Australian retailers are adopting RFID to boost sales and profits

Inside Retail

RFID tags are smart barcode labels that can digitally store product information, readable by scanners in-store and throughout the supply chain – from the factory to the warehouse to the retail store. They enable accurate inventory levels by location and improved management of a retailer’s inventory. In the US, RFID is everywhere.

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Revolutionizing Retail Sustainability with Eco-Friendly Innovations

Retail TouchPoints

The retail industry stands at a crossroads over concerns about sustainability. For instance, J.Crew has established a public goal of ensuring that 100% of the fabrics it uses in manufacturing and production, including cotton, are sustainable by 2025. However, sustainable material selection is just the start.

Apparel 221
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Considering Selling Your Amazon Brand to an Aggregator? Here are the 5 Things You Need to Know

Retail TouchPoints

This demonstrated to the market that there was real money to be made using this model. You can have one backend system, one accounting system and use one marketing agency to manage multiple brands. So you are currently looking at a range of three to six times with respect to multiples. And logically, it makes sense.

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From Kampot to Myer: the journey of Cambodian fashion label Dorsu

Inside Retail

Dorsu is a very powerful motivating term and concept that’s often used to describe a difficult situation,” said Sann, who is also GM at Dorsu. “So To Sann, sustainable fashion encompasses both consumer behaviour and the resources used in materials. Sustainable workforce.

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