Remove tag consumer-reviews
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Rough Week for Retail CEOs: Top Execs Out at Petco, Under Armour, Fossil

Retail TouchPoints

It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco , Under Armour , Fossil Group and, as Retail TouchPoints previously reported, Allbirds. This will be the third CEO switch-up at the company in nearly as many years.

ATS 244
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What’s Your Social Commerce Strategy? 5 Steps Brands can Take Now to Meet their Holiday Sales Goals

Retail TouchPoints

A recent survey of more than 2,000 consumers revealed that over half won’t be able to buy as many gifts as last season, with more than one-quarter of the respondents claiming they plan to limit how much they spend. Step One: Curate impactful user generated content and leverage positive product ratings and reviews.

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How Retailers and Brands can Thrive amid High Inflation

Retail TouchPoints

Introduce buyers to the right product at the right time. In periods of soaring inflation, consumers look to buy products they truly need. They ensure consumers are connected with the right products early on, ease the purchase process and lead to higher conversion (CVR). How to Maximize Your Top Line in 2023 .

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. and managed by the U.S.

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Luxury Brands Need an Effective Digital Content Strategy

Retail TouchPoints

COVID has driven a fundamental change in consumer shopping behavior over the last year. These high-end consumers have access to state-of-the-art technology, the latest top dollar smartphones and giant 4K TV screens in their homes, as well as access to superfast broadband. Manage Product Content Properly.

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How to create an accessible e-commerce experience

Inside Retail

When you think of a disability-friendly retail experience, you might think of a shop with a wheelchair ramp at the front door. One key is not to assume you know what consumers with disabilities want or need. Look at the website coding and perfect your alt tags. Review your font colours and sizes.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Give Back-to-School Shoppers Alternative Payment Options.