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Nordstrom Execs to Teach Product Management Skills at Morehouse College

Retail TouchPoints

Nordstrom is sponsoring and helping to launch a new Product Management course track at Atlanta-based Historically Black College and University (HBCU) Morehouse College as part of its ongoing investments in Black talent. It’s critical that our product managers reflect the diverse group of customers we serve.

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Zenni Optical Cuts Product Data Management Time 70% with PIM Solution

Retail TouchPoints

Since implementing a product information management (PIM) solution from Akeneo in January, Zenni Optical has reduced data inconsistency issues across teams by approximately 60% and cut the time needed to manage product data by over 70%.

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A Guide to Managing Young Employees

Retail TouchPoints

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. Automating compliance management across the organization also fortifies security, makes compliance processes more efficient and even helps companies optimize labor costs by eliminating redundancies.

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Role of Knowledge Management in the Retail Customer Experience Scenario

Retail TouchPoints

Let us look at a few ways to improve customer experience in the retail industry through knowledge management. What is Knowledge Management and Why is it Important? A proper knowledge management strategy will help you not only organize and store expert advice and information but also improve the customer experience overall.

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Get MACH Ready: Preparing Your Business for Digital Transformation

This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. Adopting MACH technology means more than implementing new platforms.

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Walmart Raises Store Managers’ Pay, Ups Stock Grants to a Maximum of $20,000

Retail TouchPoints

store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. A strong labor market has many retailers raising wages and improving benefits for workers at multiple levels.

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Gepard Helps Retailers Manage Mirakl-Powered Marketplaces

Retail TouchPoints

Gepard has received official status as a verified Feed Management Partner integrated with Mirakl with a connector to its API. Product data management processes will be done according to the format and taxonomy of Mirakl, and data will be transported automatically through the available Mirakl application.

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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Composable commerce offers maximum flexibility, enabling your brand to make incremental change, manage multiple brands under one roof, and navigate the complexity of an acquisition approach successfully. This recording is provided by Connected Consumer Series. The discussion was moderated by Adam Blair, Editor of Retail TouchPoints.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond. November 15, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT

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2020 Database Strategies and Contact Acquisition Survey Report

47% of marketers said they have a database management strategy in place, but there is room for significant improvement. Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey.

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Best Practices for Accelerating the Sales Process

Think about it: with outbound prospecting, requests from management, scheduled demos, and inbound calls, chaos can quickly work its way into your strategy, deeming a “speed wins” selling mentality downright ineffective. This eBook takes a look at three headache-free strategies you can employ today to accelerate selling the right way.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

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How ZoomInfo Enhances Your Database Management Strategy

It's quite a process for marketing teams to develop a long-term data management strategy. It involves finding a data management provider that can append contacts with correct information — in real-time. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Sales managers, trainers, sales enablement managers, and sales reps across all industries must adjust to this digital transformation. September 13th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT Virtual sales success requires new ways of thinking. Why video is so important in coaching your reps.

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Building Supply Chain Resilience in the Real World

Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC

Global inflation is at record highs and the Great Resignation has given way to the Great Reshuffling, leading to uncertainty in talent markets. If those disruptive forces weren’t enough to make our jobs harder, the economy has faced headwinds as well. What will 2023 bring?