Retail TouchPoints

JULY 29, 2020

With a new retail management solution in place, Burton will now be able to: Deploy mobile POS (mPOS) devices in its stores; Provide store associates with improved visibility into customer, product and inventory data ; and Gain a unified view of its e-Commerce and brick-and-mortar operations at both the store and headquarters levels.

Planning 260

Planning Wholesale Customer Experience Store Operations 260

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express.

Inventory Management 299

Inventory Management Beauty and Health Management Planning 299

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. D Cloud RFID inventory-management software.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier.

Fulfillment 240

Fulfillment Drop-Shipping Markdowns Shipping 240

M19 Retail

OCTOBER 17, 2023

Alterra Mountain Company, a leading name in the world of year-round mountain destinations , is now live on Mi9 Platform at Stratton in Vermont, the first of several resorts. This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. There have been retailers opening more stores than those closing after the pandemic. 5G provides an alternate method to keep the store connected at all times.

Sporting Goods 234

Sporting Goods Payment Services Shrinkage Point of Sale 234

Inside Retail

SEPTEMBER 15, 2021

With the retail environment across Asia changing so fast, retailers and consumer-product manufacturers are facing difficulties in predicting shopper behaviour – more so at the shelves – hence missing the opportunity to maximise revenue potential. Traditional in-store shelf execution strategies are even less dependable, if not obsolete.

Inventory Management 130

Inventory Management Promotions Consumer Supermarket 130

Retail TouchPoints

MAY 3, 2023

Incorporating digital showrooms can support in-store inventory management and a more seamless omnichannel experience for customers as well. Alexia Beghi is Design Director and Senior Associate at Gensler.

Visual Merchandising 255

Visual Merchandising Consumer Inventory Management Customer Experience 255

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

JULY 28, 2020

There are new and innovative ways to marry personal computing devices, gesture recognition technology, merchandising creativity and inventory management to create a new world of retail that’s an inviting, engaging and safe space for thriving retail commerce — as well as the sometimes-elusive emotional connection between shoppers and brands.

Inventory Management 196

Inventory Management Fulfillment Payment Services Consumer 196

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. New Look Stores. The store experience is a big part of REI’s success. Emphasizing micro-fulfillment & smart delivery.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

I Vend

FEBRUARY 6, 2023

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Theatro

APRIL 5, 2023

In both cases, Sunshine Ace Hardware lacked the necessary technology to set up a fully connected workforce and eliminate the communication gaps that were negatively impacting employee engagement, productivity, responsiveness, and store operating efficiencies. If they can get faster service somewhere else, they’ll go there.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. It was simple and I was able to make my party at the last minute and deliver an awesome gift like I hoped.’”

Fulfillment 285

Fulfillment Shipping Inventory Management Location 285

Retail TouchPoints

DECEMBER 12, 2023

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 257

Markdowns Retailing Pricing Promotions Fulfillment 257

Retail TouchPoints

SEPTEMBER 22, 2022

This year is all about margin and profitability,” said Rob Garf, VP and GM, Retail at Salesforce in an interview with Retail TouchPoints. “ There’s also the hidden cost around omnichannel operations. KPMG has forecast holiday retail growth at a solid but notably more modest 4.2% as an outlier.

Promotions 235

Promotions Fulfillment Inventory Management Drop-Shipping 235

Retail TouchPoints

FEBRUARY 12, 2021

Let’s take a closer look at the reasons why RFID has been thriving — past, present and future — including how it will continue to play a supporting role in a post-COVID-19 world, and how it shows promising signs of supporting and integrating with emerging technology. RFID can raise inventory visibility up to 99%. RFID and Beyond.

Fulfillment 239

Fulfillment Markdowns Inventory Management Customer Experience 239

I Vend

OCTOBER 14, 2021

Changing Models of Modern Retail Other industry experts point to a surge in dispensing volumes, combined with a change in store operational patterns – for example, retail stores in airports have been shut, whilst those in residential communities have been doubly busy.

Inventory Management 98

Inventory Management Fulfillment Store Operations Management 98

Retail Next

NOVEMBER 14, 2019

Many a tabloid has been picked up at the end of the line, and the customer absorbed in a story by the time he/she makes it to the counter. If they say your prices are too high, ask them what it is they would buy and at what price, for instance. At the very least, you would have gathered useful insights. They end up buying it.

Checkout 52

Checkout Location Fulfillment Management 52

Retail TouchPoints

NOVEMBER 19, 2021

Now, on top of the usual challenges that retailers face — fickle consumers, stiff competition, product availability and pricing pressures/low margins — they must go above and beyond to fulfill shopper demands. A consumer may visit a retailer to examine an item before ordering at home or research the item online before heading to a store.

Fulfillment 273

Fulfillment Jewelry Inventory Management Consumer 273

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Consumers are looking for faster and more convenient fulfillment options, as well as personalized assortment and promotions, which is now the norm.

Customer Retention 86

Customer Retention Inventory Management Customer Experience Kiosk 86