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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

The new doorstep returns pilot comes as Overstock.com completes its transition into a furniture-only online retailer, after 18 months spent exiting all non-home categories. As the fourth -largest online retailer of home furnishings in the U.S., 30, 2022, and customer count dropping 22.6%.

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Beyond Acquires Zulily, Plans to Revive Brand in Q2

Retail TouchPoints

Executive Chairman Marcus Lemonis said the acquisition is aimed at strengthening Beyond’s position in the off-price market. At the time, the Zulily website was replaced by a one-page letter from VP Ryan Baker commenting on the decision to shutter the business, but now the site displays a “Coming Soon” message. Beyond paid $4.5

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Ikea Plans $2.2 Billion Investment to Advance Omnichannel Presence

Retail TouchPoints

Plans include opening new stores, strengthening its fulfillment network and enhancing its regional product offerings to better reflect the needs of customers in different parts of the country. ramp up our fulfillment capacities and make our offer even more relevant to local customers’ needs and dreams.” Ikea will invest more than $2.2

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Ikea unveils US$2.2 billion expansion plan 

Inside Retail

According to Ikea, this is the company’s largest investment in the US in four decades, and it will focus on creating new stores and expanding fulfilment networks to serve more Americans. Neil Saunders, MD at consultancy GlobalData, said an investment of Ikea’s scale “should make other retailers sit up and take notice”. “As

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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

We responded by ensuring affordability was at the forefront for the customer. Housing affordability is at its lowest in decades and will continue to make the wallets of Australians thinner. The rising expectations of customers are propelling our omnichannel strategy at lightning speed. What impact has that had on the business?

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Wayfair Participates in Autonomous Trucking Pilot Along Dallas-Houston Corridor

Retail TouchPoints

Home furnishings retailer Wayfair will be part of a six-week autonomous delivery pilot this July and August along the I-45 corridor between Houston and Dallas. At Wayfair, innovation is at the core of everything we do, and this pilot with J.B. Hunt 360 technology to automate processes such as check calls and transactions.

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Retail Sales Drop 0.6% in November, but NRF Expects Flat Return Rate Despite Higher Sales

Retail TouchPoints

decline, furniture and home furnishings stores reported a 2.6% The National Retail Federation (NRF) and Appriss Retail projected that the 2022 returns rate will remain at 16.5%, nearly even with the 16.6% NRF expects a small bump in returns at the end of the year with 17.9% Certain areas were hit harder than others.

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