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5 Tips For Boosting Retail Employee Engagement

Retail Next

Long-serving employees make fewer mistakes, work more efficiently, and contribute vastly more than fresh hires ever can. So how do you convince retail employees to stick around for quite some time? You keep them engaged. Employee engagement lifts productivity and job satisfaction. Let’s begin.

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Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

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The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. With every conversation, my goal is simple: to have candid and at times challenging conversations around some of the industry’s hottest topics and trends.

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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Put managers front and center. Assess technology gaps and make better use of what you have.

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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

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Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

A pilot program at a European retailer tested a game focused on a specific product knowledge area strategically chosen to sell new Bosch and Siemens high-end washing machines. The 10 stores where associates received the mobile-delivered training saw a 26.2% increase in appliance sales compared to the 10 stores that didn’t use the app.

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Seven Ways to Increase Your Team’s Job Satisfaction

Theatro

Yet, it is increasingly important given the findings from a McKinsey report that revealed that one out of five people in the United States works in the retail and hospitality sector, and at least half of frontline retail workers are thinking about quitting. Invite them to share their insights on how to improve store operations.