Inside Retail

DECEMBER 3, 2023

So how do you know how, when and where Aussies are shopping and reach the right consumer for optimal digital impact in a sea of brand switching? And even if you have first-party data, it’s hard to reach relevant audiences at scale. It’s time to target people, not browsers. Confused?

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Retail TouchPoints

APRIL 12, 2023

We saw this at the start of the pandemic when food store sales shot up by 21%. still plan to cook more at home. For instance, many restaurants might try and compete with traditional grocery shopping by adopting delivery services in order to appeal to consumers who lack the time, space or inclination to cook.

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Inside Retail

FEBRUARY 26, 2024

Building or strengthening supplier relationships creates a platform for potentially locking in discounts and reduces the risk of delays, or at least facilitates better communication around issues out of suppliers’ control, and lessens the likelihood of quality issues.

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. In order to understand where the future of retail is headed, we’re going to take a look at how the pandemic has impacted the retail industry and how it has already started to adapt to pandemic challenges. .

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Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 billion consumers worldwide. growth rate lags the projected global growth rate of 4% , which Salesforce forecasts will generate $1.19

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Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Revolutionising loyalty programs.

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Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. 3 Steps for Inspiring Customers to Stay Engaged.

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Retail TouchPoints

AUGUST 7, 2023

Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop. Business customers get a shopping experience that is tailored to their needs, with the convenience of paying one supplier.

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Storis

APRIL 18, 2024

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. Talk to a Sales Professional What is Customer Lifetime Value?

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Storis

APRIL 12, 2024

Crafting enticing reward and membership programs is a competitive advantage, especially as customers are inundated with choices and retailers compete on overlapping product offerings. Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value?

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Retail TouchPoints

JULY 10, 2023

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. And there’s plenty of money at stake. Hyper-personalized shopping. Retailers have a vast amount of data about customer shopping behavior and purchase history.

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Retail TouchPoints

DECEMBER 21, 2021

Before, people came to the store, looked at and selected items, purchased them and left. Today, customers may order online, come to your store to pick up their orders and never step foot inside your store. Customer waits may be inevitable sometimes, but that doesn’t mean they also can’t be profitable. A World of Data.

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Retail TouchPoints

SEPTEMBER 19, 2022

Yet it’s these front-line workers that are the ones your customers engage with most and set the tone for the shopping experience. Customer interactions with frontline workers leave lasting impressions — positive or negative — and determine the customers’ likelihood to shop with a business again.

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Inside Retail

SEPTEMBER 4, 2022

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. There are many creative solutions that we can partner on with brands and retailers,’ says Stocard commercial lead at Klarna ANZ, Tyler Condon.

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Inside Retail

MARCH 14, 2023

“One of the key takeaways from the report was that consumers are looking for quality content online, and retailers need to look into communicating stories in a better way to get more eyeballs,” Mimrah Mahmood, senior director and partner at Meltwater Asia-Pacific, told Inside Retail. per cent year-on-year in online grocery shopping in APAC.

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Retail TouchPoints

JULY 19, 2021

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments. 24-25 at McCormick Place, Chicago, Illinois.

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Retail TouchPoints

FEBRUARY 8, 2023

Meta’s CPM increased by 61% YoY , at an average of $17.60. TikTok’s CPM made a huge jump of 185% YoY , at an average of $9.40. Per Statista , the global cost-per-click (CPC) of search advertising in Q1 2022 was at $0.62, compared to $0.52 Also, nearly nine out of 10 consumers expected inflation to impact their holiday shopping.

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RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

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Inside Retail

MAY 16, 2022

Retailers should also consider the differences between new and existing customers and shape retention strategies accordingly. Pillar 2: Product selection, pricing, and promotions. Additionally, many retailers continue to push e-commerce offers and promotions, despite thin profit margins.

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Retail Minded

FEBRUARY 18, 2023

Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Recurring billing ensures that your customers will purchase from you every month, thereby ensuring an assured flow of repeat orders throughout the month.

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Cisco Retail

JULY 16, 2021

Our guest blogger this week is Dave Jennings, VP Strategic Solutions at imi mobile. With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

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Small Biz Trends

JUNE 29, 2023

They must have the ability to assess customers’ needs quickly and provide appropriate solutions. Multitasking abilities: Representatives often handle multiple tasks and a variety of customer concerns at once. Empathy and patience: Dealing with frustrated customers can be challenging.

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Small Biz Trends

NOVEMBER 24, 2022

From the bottom of our hearts, thank you for supporting our operation and shopping small this holiday season. We Appreciate You, Valued Customer. No matter when you last shopped with us, we wouldn’t be where we are today without your support! Thank You to a Loyal Customer. Promotion details].

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365 Retail

DECEMBER 8, 2022

Additionally, Annex Cloud suggests the average customer spends 67% more in their third year than their first year with a business. Forward-thinking brands can drive customer retention levels by delivering scalable, dependable and tailored customer experiences. This isn’t just theorising: it really works.

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V Count

MAY 6, 2024

Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. A customer may choose to leave a store and not make a purchase if they feel they are being ignored, not treated respectfully, or if they perceive the customer service to be subpar.

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Retail Minded

AUGUST 25, 2023

Luckily, you’re at the right place to learn what this involves. Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional. By posting regular updates and responding timely to queries, you will successfully build a loyal customer base that trusts in your brand.

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Retail TouchPoints

AUGUST 15, 2022

Consider the immersive 3D billboard Fortnite x Balenciaga launched in key markets to promote their partnership. Inflation and the threat of a recession are bringing discounts to the forefront. Be Transparent About Inventory Challenges .

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V Count

MAY 5, 2021

Optimize prices & marketing promotions. Your conversion rate is an indicator of good you are at turning visitors into buying customers. Let’s say you recently launched a marketing campaign, like a window display promotion, to drive more people into your shop. Driving traffic from existing customers.

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Independent Retailer

APRIL 28, 2022

The cost of just about every product and service is at their highest level since 1981 , and the ripple effect on businesses is that sales are slowing as consumers look for ways to cut back on spending and make do with less. Properly executed loyalty programs can help keep customers shopping, even in the face of wavering consumer confidence.

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Retail Next

SEPTEMBER 4, 2019

Giving out incentives inspires customers to write positive reviews for things like coupons, special discounts, or prize contests. Another way is to offer gift cards for online shopping, coffee, or other benefits. 3 – Go to Your Customers.

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Promotions Customer Retention Marketing Shopping 69

Retail TouchPoints

JULY 26, 2022

Naturally, he started his career in fashion there, followed by stints at other major fashion brands including John Varvatos and Michael Kors. When Molnar decided to launch his own brand he turned to Andrew Codispoti, a childhood friend who at the time was a trader on Wall Street, for funding. “I

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365 Retail

JANUARY 29, 2024

Whether it is the online sites themselves, available in many states now, or the convenience of user-friendly Texas betting apps , online sportsbooks have transformed the sports betting industry, while at the same time offering valuable lessons for traditional retailers looking to up their game.

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Inside Retail

AUGUST 3, 2022

We are at the intersection of art and technology, and we can bring creative campaigns to life in the offline world for a cohesive brand experience, just like a grand theatre,” he said. Eremyan feels that the offline world for storytelling is going to be a new niche that will require a lot of different skills. New horizons await.

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RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted. Personalization in the data mining age.

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365 Retail

NOVEMBER 14, 2022

The biggest online shopping event of the year is upon us. Using a sound PPC and SEO strategy to support enticing promotions is a surefire tactic to create a buzz around your brand early on. A strategy to help do this is product bundling: offering items that are commonly bought together to your customers.

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Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

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Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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