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Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty

365 Retail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Imagine an employee at an outdoor store, Tina. Certainly, these elements make an impact.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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3 Customer Experience Predictions for 2022

Frank Mayer

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. Expect to see even more demand for this hybrid shopping experience.

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Why Every Café and Coffee Shop Needs a Linerless Sticky Label Printer

Star Miconics

Operating a coffee shop or café is an exercise in multitasking. Keeping customers happy requires a wide range of options, like offering the choice of whole, skim, 2%, almond, oat, or coconut milk, adding an extra shot of syrup, or topping off their beverages with whipped cream or a sprinkle of cinnamon.

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Video is Not Just for Security Cams Anymore

Retail TouchPoints

As the holiday shopping season approaches, tech-savvy retailers will reassess what video technology offers. A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. The expected bounce-back has, at best, developed slowly. Rewiring Retail.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. a retail store] with their own custom networks. Fraud Prevention, Customer Support and More in Real Time. What is 5G, Really?

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How 5G Will Power a New Retail Experience

Retail TouchPoints

Thanks to vastly reduced latency and increased speeds, it allows significantly more devices to access the internet at the same time. By connecting people to everything, retailers can shepherd in a new era of experience-driven innovation. Technology Snapshot. Here are four examples of the innovation that the retail industry can expect.