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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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3 Customer Experience Predictions for 2022

Frank Mayer

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. Expect to see even more demand for this hybrid shopping experience.

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Why Every Café and Coffee Shop Needs a Linerless Sticky Label Printer

Star Miconics

Operating a coffee shop or café is an exercise in multitasking. Keeping customers happy requires a wide range of options, like offering the choice of whole, skim, 2%, almond, oat, or coconut milk, adding an extra shot of syrup, or topping off their beverages with whipped cream or a sprinkle of cinnamon.

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How 5G Will Power a New Retail Experience

Retail TouchPoints

The supercharged network will support a range of use cases that improve the efficiency of operations and deliver seamless experiences for shoppers. It creates a host of new shopping experiences that further blur the line between physical and digital retail experiences.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

It also keeps employees happy with a more controlled flow of customers, reducing distractions during customer interactions. Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Social Shopping (Livestream).

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Outsourcing security and loss prevention services to professionals can significantly reduce the risk of theft, shoplifting, and inventory shrinkage. By entrusting this crucial aspect to specialists, you can provide a safe shopping environment for your customers and protect your assets.