Remove ATS Remove Customer Experience Remove Promotions Remove Store Layout
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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

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Why Bricks & Mortar Businesses Should Invest In Technology

Retail Focus

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.

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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. These businesses find themselves at a demanding intersection.

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Business Intelligence: The Untapped Potential of Foot Traffic Analysis

Wiser

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. For instance, high-traffic areas might be best suited for promotional displays or impulse-buy items.

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Affordable luxury: A look at Aldi’s London champagne bar

Inside Retail

According to campaign agency Clarion, customers guessed the wine cost almost six times as much as its actual price. Aldi’s latest pop-up is the second effort the business has made to showcase its wine offering, having also launched a ‘futuristic’ wine store in 2016 which saw online wine sales jump 47 per cent according to Gorkana. “It

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Amazon to Share Shopper Insights from its Grocery Stores with Brands

Retail TouchPoints

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. Brands can access these insights through a secure dashboard.

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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

Additionally, store associates tend to “jump” orders to other stores up to six times before either the retailer or customer cancels the order, which creates a negative experience and causes a low Net Promoter Score.