Retail TouchPoints

SEPTEMBER 12, 2023

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.”

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 263

Visual Merchandising Customer Experience Consumer Location 263

Retail TouchPoints

DECEMBER 13, 2023

Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. customer experience).

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

Loss Prevention 258

Loss Prevention Visual Merchandising Store Operations Fulfillment 258

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. Community, belonging and entertainment will be at the height of retail,” he said. “As

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

MAY 3, 2023

Sustainability is good for business, and architects and designers are critical advisors in retailers’ trajectories toward a more sustainable future through the design process of physical locations. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Drop-Shipping 243

Drop-Shipping Visual Merchandising Consumer Apparel 243

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

Store Layout 264

Store Layout Accessories Location Promotions 264

Retail TouchPoints

JUNE 29, 2022

Now the owners of three locations — two in Manhattan, including the original SoHo shop on West Broadway, and one in Beverly Hills, Calif. While the three WGACA stores feature lust-worthy interiors, the true stars of the brand’s merchandising are its inventory. It has to be representative of what you’re trying to embody with your brand.

ATS 263

ATS Jewelry Fashion Boutique 263

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 267

Visual Merchandising Marketing Planning Shopping 267

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

APRIL 5, 2023

Consumers are returning to the physical store for all the advantages it offers: the ability to touch, feel and experience the brand — and most importantly, be a part of the brand’s community or “tribe.” Location, Location, Location It goes without saying that the location is critical.

Location 277

Location Customer Experience Visual Merchandising Returns 277

Retail TouchPoints

MARCH 15, 2024

Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. The retailer also expects to begin construction on approximately 15 House of Sport locations scheduled to open throughout 2025.

Sporting Goods 290

Sporting Goods Returns Location Planning 290

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

Shopping 264

Shopping Payment Services Visual Merchandising Customer Experience 264

Retail TouchPoints

MAY 1, 2024

These Instagram-worthy moments engage customers and serve as meaningful memorabilia, strengthening brand awareness. Ultimately, the brands that successfully navigate this evolution will forge lasting loyalty by engaging customers through imagination and insight.

Consumer 298

Consumer Store Layout Customer Experience Checkout 298

Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future. schedule an E-Zzz curbside pickup, or get local delivery.”

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

FEBRUARY 4, 2021

Over the past nine months, Men’s Wearhouse parent company Tailored Brands says it has launched more than 30 new digital capabilities, including buy online, pick up in-store (BOPIS), contactless measurement and curbside pickup, all of which play into the new, connected brick-and-mortar locations.

Visual Merchandising 192

Visual Merchandising Location Customer Experience Planning 192

Retail TouchPoints

FEBRUARY 9, 2022

These benefits are just a few reasons why “luxury retailers are the ones that have embraced pop-ups the most” in recent years, according to Sterling Plenert, SVP at CallisonRTKL in an interview with Retail TouchPoints. Another of their best features is that they’re agile and allow retailers to try out new locations.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail TouchPoints

OCTOBER 12, 2021

Everything a customer comes in to us to buy is a component to make something,” said Christopher DiTullio, Chief Customer Officer at JOANN in an interview with Retail TouchPoints. There are not a lot of individual items that you grab and go, so [the customers] need help. Everything starts with the people and the team.”.

Customer Experience 264

Customer Experience Shipping Location Promotions 264

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. At grocery stores, for example, we’ve already seen that customers gravitate to certain products more than they used to. AR can help at every stage of the merchandising process.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Retail TouchPoints

NOVEMBER 10, 2021

Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions. All of these are valid store experiences that will continue to grow and evolve in the future.

Visual Merchandising 264

Visual Merchandising Consumer Shipping Shopping 264

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. Our App First member deals experience is a great example of this.

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

JUNE 22, 2023

And despite having an incredibly loyal customer base, Anthropologie has focused on expanding its reach, especially among consumers in their late 20s through early 40s — and a few more as well. That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As

Visual Merchandising 278

Visual Merchandising Consumer Specialty Store Fast Fashion 278

Retail Focus

MAY 4, 2021

With 4,476 square feet spanning two floors, the Covent Garden store will be the seventh and largest bricks-and-mortar location for the brand. The new flagship empowers customers to co-create their own piece from design and casting to setting and polishing. The new store concept takes its inspiration from an artist’s studio.

Visual Merchandising 179

Visual Merchandising Store Layout Location Customer Experience 179

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more. Are your items within arm’s reach?

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141

Retail TouchPoints

AUGUST 15, 2023

Photo credit: Rise Dispensaries Photo credit: Rise Dispensaries Brand Bureau was the interior designer for the Rise store prototype design, which translates the visual identity from Turner Duckworth to physical environments. Brand Bureau helped address these goals by implementing a flexible design flow.

Location 246

Location Returns Visual Merchandising Marketing 246

Retail TouchPoints

OCTOBER 5, 2022

Stepping back, one could simplify retail functions as three-pronged: Selling a quality product; Repairing relationships with customers; and Manifesting the spirit of the brand. The main drivers of these functions are the product, the teams of people who bring these functions to life and the overall customer experience that’s born from it.

Visual Merchandising 279

Visual Merchandising Fashion Customer Experience Shopping 279

Retail Focus

MAY 30, 2023

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Hyperlocal marketing Retailers implement hyperlocal marketing strategies to reach customers in specific neighbourhoods and regions. Community Community events Organising events that bring together customers and local companies. Ghalia BOUSTANI.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail TouchPoints

DECEMBER 14, 2022

neighborhood of Jamaica, an area known for its devotion to hat culture, uses displays focused on aesthetics rather than team loyalties to appeal to collecting-minded customers. Each Friday at 11 a.m. Additionally, products known as “Queens Store Exclusives” will only be available at the Jamaica Avenue Lids Hat Drop location.

Location 277

Location Consumer Accessories Apparel 277

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and.

Boutique 278

Boutique Promotions Shipping Location 278

Retail Focus

JANUARY 12, 2023

A comprehensive brand experience is promoted from the outside and into the physical space as well as other brand touchpoints. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. This can help to build customer loyalty and satisfaction. Why is it important to create visually appealing stores?

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. He’s also been good about creating scarcity.

Outdoor 279

Outdoor Fulfillment Shopping Marketing 279

Retail TouchPoints

FEBRUARY 23, 2022

The current challenge for many retailers, however, is recouping the “inordinate amount of CapEx” spent on implementing these experiences so quickly, according to Leon Nicholas, VP of Retail Insights & Solutions at WestRock. And when you do things quickly, you don’t necessarily do things profitably. ”.

Fulfillment 298

Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

MARCH 20, 2024

Global design and consultancy organization Arcadis (formerly CallisonRTKL) recently worked with Saks to reinvent its West Coast flagship experience. but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences. And when Tiffany & Co.

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278

Retail TouchPoints

NOVEMBER 20, 2023

The stores are located in high-traffic malls, including the Galleria in Houston, the Stonebriar Centre near Dallas and the Town Center in Boca Raton, and will be anywhere from 1,200 square feet to 2,000 square feet. Working with Leap] allowed us to learn that high-traffic malls are better locations for us.

Apparel 239

Apparel Marketing Returns Advertising 239

Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. Design concepts and even merchandise assortments are further customized based on the facility’s geographic location.

Beauty and Health 263

Beauty and Health Shopping Payment Services Boutique 263