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What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail TouchPoints

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly.

Consumer 310
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Step inside the UK’s first department store for secondhand clothes

Inside Retail

The pre-loved clothing market has exploded in the last five years, and as physical retail gains momentum after the pandemic, consumers are seeking to buy from responsible retailers with purpose-led values. Charity Super.Mkt co-founder Chenoweth said, “It is the first time charities have come together at this level.

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To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite

Retail TouchPoints

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more than 50 retail stores) to the platform. Genest previously held roles at Modcloth , Walmart U.S.

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Game on: How H&M is bringing fast fashion to the metaverse

Inside Retail

This in-game action is a subtle reference to the environmental impact of textile waste globally and to change consumer behaviour, we need to learn new habits. Placing the majority of Roblox players at an age where forming habits is prevalent. Learning new habits. The fast fashion brand’s entry to Roblox is an impressive start.

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Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Retail TouchPoints

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. And at a time when knowing and resonating with your customer is the key to survival, retail brands are hoping to get further context.

Consumer 311
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‘OG’ Reseller Goodwill Wants a Piece of the Online Action

Retail TouchPoints

Goodwill is the OG of thrift stores,” said Matthew Kaness, a retail OG in his own right, who recently joined as CEO of GoodwillFinds.com. With the scale of the of the operation — $4 to $5 billion a year, mostly store-based — it feels like the giant has woken up and is now looking to take its rightful place. “The

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How Gen Z’s love for thrifting got fashion brands to finally embrace resale

Inside Retail

According to a report conducted by ThredUp, an online consignment and thrift store, the US secondhand market is expected to reach (US$70 billion) by 2027. Thanks in large part to TikTok and Gen Z’s love of thrifting and vintage fashion, the resale market has never been more robust.

Fashion 130