Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

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Returns Drop-Shipping Wholesale Shipping 245

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. From delays in delivery to running out of stock at critical times, supply chain issues can cause major headaches for small businesses. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently.

Management 147

Management Drop-Shipping Shipping Supply Chain Management 147

Retail TouchPoints

DECEMBER 8, 2023

This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. How do these brands turn around these drops so quickly? The key to consumers’ hearts lies in the merch partner you choose. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

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Drop-Shipping Apparel Accounting Shipping 244

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. This is causing many Americans to stress this holiday season.”.

Consumer 261

Consumer Merchant Services Payment Services Drop-Shipping 261

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

Returns 187

Returns Drop-Shipping Shipping Consumer 187

Inside Retail

NOVEMBER 17, 2021

The capping of incoming flights has put significant pressure on shipping and container costs are escalating up to four times their usual rates. With consumers looking to shop early, it’s time to re-evaluate the priorities and logic that you may not have touched for months or even years. Secure your shipping.

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Management Drop-Shipping Shipping Fulfillment 130

Retail TouchPoints

APRIL 27, 2023

For example, most consumers today are concerned about carbon emissions, climate change and sustainability. However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages.

Drop-Shipping 262

Drop-Shipping Returns Shipping Consumer 262

Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits. Emeline Berlind.

Consumer 210

Consumer Drop-Shipping Customer Experience Accounting 210

Inside Retail

JULY 23, 2023

Cost of living pressures, supply chain issues, weak consumer confidence, interest rate hikes and reduced retail spending are all making retail a tough business to be in at the moment. Reduce advertising costs Nothing is more frustrating for a consumer than looking for a product online, to find it’s out of stock.

Drop-Shipping 130

Drop-Shipping Shipping Advertising Supermarket 130

Retail Focus

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

Shipping 182

Shipping Drop-Shipping Inventory Management Point of Sale 182

Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Meanwhile, an astonishing 78% of consumers surveyed in BOXpoll from Pitney Bowes said their most recent online returns were inconvenient. Does anyone actually like returns?

Drop-Shipping 163

Drop-Shipping Returns Kiosk Shipping 163

Retail TouchPoints

MAY 2, 2022

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. This is especially true for younger consumers: some 75% of millennials say they consider sustainability when making a purchase. Over the past seven years, there has been a 71% increase in online searches for sustainable goods.

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Drop-Shipping Returns Supply Chain Management Shipping 318

365 Retail

FEBRUARY 10, 2023

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending. Amazon has been a mainstay for consumer electronics brands and 69% of those surveyed claimed it is still a key channel.

Consumer 120

Consumer Planning Drop-Shipping Returns 120

Inside Retail

JUNE 28, 2022

Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store. Take a look at Country Road’s latest Gift Flick gift story to see how it works – click here. A year-round gifting problem solver for both consumers and retailers alike. Learn more at giftflick.com.au

Drop-Shipping 246

Drop-Shipping Shipping Advertising Consumer 246

Inside Retail

JANUARY 21, 2024

The latest iPhone 15 series, despite its technological advancements, has experienced lacklustre sales in China, with Jefferies analysts reporting a 30 per cent drop in Chinese iPhone sales in the first week of 2024 compared to the same period the previous year. So, spending on electronics has been significantly reduced.

Marketing 130

Marketing Drop-Shipping Promotions Merchant Services 130

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. Inventory management best practices enable you to run your business most effectively and profitably.

Inventory Management 93

Inventory Management Management Inventory Turnover Drop-Shipping 93

Retail TouchPoints

JANUARY 14, 2022

Notably, the highest spending levels came at the beginning and end of the season. In the final weeks leading up to Christmas and post-Christmas, we saw digital sales spike again,” said Rob Garf, VP and GM of Retail at Salesforce in an interview with Retail TouchPoints. “ trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Social Commerce 286

Social Commerce Fulfillment Drop-Shipping Payment Services 286

Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

Drop-Shipping 215

Drop-Shipping Jewelry Accessories Shipping 215

Retail TouchPoints

DECEMBER 19, 2022

Last Crumb even drops limited amounts of special-flavored cookies. . Consumers are left disappointed, feeling cheated and let down. This scenario has become common in recent years, with individuals getting creative to be first in line to resell at an inflated price. The merchant-consumer relationship is built on trust.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

SEPTEMBER 30, 2021

Beginning in October, online shoppers of Happy Returns’ merchant partners — including retailers such as Levi’s , Steve Madden , Dressbarn and Olive —can return products in person at Staples retail locations for an immediate refund or exchange, without a box or label. More than 10% of all purchases are returned, according to the same study.

Returns 230

Returns Location Merchant Services Drop-Shipping 230

Retail TouchPoints

MARCH 28, 2022

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs.

Merchant Services 206

Merchant Services Returns Drop-Shipping Checkout 206

Inside Retail

FEBRUARY 8, 2024

Usually – and especially for consumers shopping online – the first physical impression someone has of your brand is when they see it in its packaging. “So So it’s vital to make that experience count,” explains Alexandria Jurcic, national marketing manager, at Australian corrugated cardboard and packaging specialist Abbe. “It

Drop-Shipping 279

Drop-Shipping Shipping Marketing Consumer 279

Retail TouchPoints

JANUARY 3, 2024

It might involve a time-consuming trip across town, navigating traffic and juggling work or family schedules. Then there’s the hassle of printing a return label, carefully repackaging the dress and taking time out of her busy day to drop it off at a shipping location. So why do customers delay returns?

Returns 262

Returns Drop-Shipping Customer Experience Customer Retention 262

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems. Retail is already changing.

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Drop-Shipping Shipping Accounting Management 214

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. C2C (Consumer-to-Consumer): Here, consumers sell products or services to other consumers. For example, Amazon and eBay. Brands like Warby Parker and Everlane operate on this model.

Payment Services 148

Payment Services Drop-Shipping Shipping Target Market 148

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Consumer Expectations are Higher. Nine out of 10 consumers expect proactive updates on the progress of their packages. 91% of consumers expect to be able to view actual real-time updates on their deliveries. Consumers Want Options.

Drop-Shipping 160

Drop-Shipping Shipping Consumer Planning 160

Hyken

JUNE 17, 2022

This week we feature an article by Devin Pickell, Growth Marketing Manager at Privy. He shares the five consumer trends organizations can use in their next campaigns and strategy. So getting a competitive edge on what your consumers prefer can be extremely beneficial for your business. .

Consumer 56

Consumer Drop-Shipping Shipping Merchant Services 56

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. It changed consumer behavior and resulted in new buying habits.” 11 through Dec.

Drop-Shipping 259

Drop-Shipping Merchant Services Returns Shipping 259

Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Know Where Your Product is.

Drop-Shipping 219

Drop-Shipping Fulfillment Returns Consumer 219

Retail TouchPoints

AUGUST 16, 2021

After all, consumers need to be able to bring back certain items. Consumers, for example, have started to adopt the ‘bracketing’ strategy. This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. But the drivers behind returns have evolved. But don’t stop there.

Returns 336

Returns Drop-Shipping Consumer Apparel 336

Retail TouchPoints

APRIL 26, 2022

Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. In particular, how does dropping the delivery window from hours to minutes help meet the modern customer’s needs? At the end of the day though , for us , fast delivery is table stakes.

Payment Services 251

Payment Services Drop-Shipping Shipping Inventory Management 251

Inside Retail

NOVEMBER 29, 2022

Australian retail sales are on the rise, but new research suggests that this growth is driven by inflation, not by consumers buying more. So, with inflation at its highest in three decades and the Reserve Bank forecasting a 7.75 So, with inflation at its highest in three decades and the Reserve Bank forecasting a 7.75

Drop-Shipping 130

Drop-Shipping Promotions Fulfillment Shipping 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Small Biz Trends

SEPTEMBER 18, 2021

More than 190 countries, 40 industries, and 5,900 categories are at your disposal in 16 translated languages. And one of the best ways it makes these products available to small and medium online retailers like you is by offering drop shipping. Travel Less … Or Not at All. Dropshipping Support from Alibaba.com.

Payment Services 143

Payment Services Drop-Shipping Shipping Fulfillment 143

Inside Retail

JANUARY 25, 2022

As a result, the way businesses manage online returns is an important part of the customer journey. By providing a return QR code on a shipping label or box, or on a packing slip for use at a drop-off or collection, retailers can print a return label while also triggering an update to their order management system.

Returns 130

Returns Payment Services Drop-Shipping Shipping 130

Retail TouchPoints

MARCH 2, 2022

Level 1 — 1st Party Ecommerce: At this level, the site operator sources products, negotiates purchase contracts, merchandises, carries the inventory (physically and financially), determines pricing, ships products and handles the logistics and returns on its own. VTEX, Spryker and Ultra Commerce are examples of full stack vendors.

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Drop-Shipping Shipping Specialty Retailers Management 215

Independent Retailer

OCTOBER 24, 2022

Consolidated shipping is a method of shipping where a consolidator combines individual less than container load (LCL) shipments from various shippers into one full container shipment. What is Consolidated Shipping? Participating in consolidated shipping earns the shipper preferred rates. According to C.H. LCL vs. FCL.

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Shipping Drop-Shipping Consumer Fashion 82