Inside Retail

OCTOBER 17, 2023

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

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Inside Retail

NOVEMBER 22, 2023

million, but flat at 1 per cent in constant currency. Overall, a strong licensing business combined with a disciplined approach to cost management offset softness in some of our direct-to-consumer businesses and drove earnings from operations for the Company that were flat to last year’s performance,” Alberini added.

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Consumer Wholesale Management Shopping 239

Retail TouchPoints

FEBRUARY 11, 2021

The online retailer has expanded its partnership with First Insight , using the solution provider’s consumer-driven Experience Management (XM) platform to make faster, better merchandising decisions, with the goal of driving sales and margin gains for products. The solution also includes a proprietary value-tracking capability.

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Management Consumer Specialty Retailers Outdoor 162

Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”

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Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. But first, let’s look at the bigger picture. And how will it shape the way we shop?

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Consumer Customer Experience Department Stores Shopping 266

Wiser

MAY 7, 2024

The primary obstacle was the lack of visibility at the point of sale and the absence of real-time data to guide adjustments during the promotional period. It encompasses a holistic understanding of retail dynamics, consumer behavior, and competitive strategies. Here’s a PDF version of this use case.

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Management Promotions Point of Sale Location 78

Retail TouchPoints

MAY 13, 2024

Mother’s Day Brings ‘Dramatic Surge’ in Need for Customer Service “Mother’s Day is our Super Bowl; it’s even larger than Valentine’s Day,” said Laura McDonald, Director of Customer Happiness at UrbanStems in an interview with Retail TouchPoints. Now, with Zendesk, they’re hitting it by their second shift.”

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Management Fulfillment Customer Experience Consumer 198

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Ten to 20 years ago, category management was primarily focused on optimizing the assortment, shelf placement, and stock levels of products within physical stores.

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Management Promotions Consumer Accounting 78

Inside Retail

DECEMBER 3, 2023

Euromonitor International, a global market research company, recently unveiled its report on the top global consumer trends, which delves deep into the dynamics shaping consumers’ values and shopping motivations, shedding light on the profound influence of artificial intelligence (AI), sustainability initiatives, and socio-economic factors.

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Retail TouchPoints

APRIL 6, 2022

Channel management platform Productsup has raised more than $70 million in Series B funding to advance its product development and M&A activity as it continues to expand globally. We’re in a new era of commerce where outdated approaches are no longer effective.

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Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. It looks at hand movements and what people are doing.

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Retail TouchPoints

MARCH 14, 2024

And despite having trouble selling tenants on the idea of a multi-story mall, which was considered a crazy idea at the time, the company moved forward with its planned addition of a second level in the 1970s. The result has been the creation of new enclaves of wealthy consumers in cities across the U.S.,

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Shopping Consumer Drop-Shipping Shipping 277

Retail TouchPoints

SEPTEMBER 9, 2022

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. and globally, we need a message that will resonate with more consumers, not just young urbanites. Dr. Lerzan Aksoy. “At

Apparel 317

Apparel Consumer Fashion Management 317

Retail TouchPoints

MARCH 3, 2023

Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Retailers are still at a nascent stage of personalization efforts for their customers. Consumers feel valued when greeted by their own name in emails and messages sent by retailers, but this is not enough anymore.

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Consumer Customer Experience Fulfillment Employee Engagement 226

Retail Focus

MAY 2, 2024

A further 38% of consumers head in-store to ‘showroom’, checking out the product information available at the shelf-edge or in bricks-and-mortar settings before buying online, and another third (35%) rely on information available on retailers’ apps.

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Inside Retail

MARCH 21, 2024

When UK and Irish discount book, games and toy retailer The Works set out to improve the accuracy and efficiency of its inventory management across its stores it turned to Zebra Technologies to revolutionise its back-end management system. Your workflows will be more efficient and your sales will increase.”

Inventory Management 130

Inventory Management Management Fulfillment Promotions 130

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Ghalia BOUSTANI, PhD. Acknowledging the power of technology .

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Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation.

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Consumer Payment Services Supply Chain Management Store Layout 216

Inside Retail

JULY 24, 2023

Consumers have changed. Global research, conducted by Kantar for Glory Global Solutions, a market leader in retail cash recycling solutions, reveals that 80 per cent of consumers consider it important for retailers to provide a choice of checkout options. Why limit the self-checkout payment options to electronic payments?

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Inside Retail

APRIL 24, 2024

With respect to China, there have long been doubts over the quality of economic data coming out of the National Statistics Office (NSO), so it’s wise not to get too excited about the retail sales numbers released on April 16, along with the customary spiel about the national economy and how competently it is being managed by the government.

Consumer 147

Consumer Accounting Planning Promotions 147

Inside Retail

APRIL 30, 2024

Instead, Coles’ CEO and managing director, Leah Weckert, spent plenty of time explaining how the retailer is providing value to customers as cost-of-living pressures continue to weigh on Australian households. We really are seeing customers go at both ends of the spectrum to look for value, potentially for different purposes,” Weckert stated.

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Supermarket ATS Management Marketing 259

Wiser

AUGUST 30, 2023

Understanding and managing your brand equity is a powerful strategy for businesses in today’s competitive market landscape. Brand equity refers to the value of your brand in the minds of your consumers, and it’s a key asset that can drive your business’s growth and profitability.

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Management Consumer Marketing Brand Management 147

Retail TouchPoints

JULY 28, 2023

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time of “lasting uncertainty,” the “ resilient consumer ” is uncovering new ways to protect and control what is most important to them. As a result, consumer behaviors are becoming more complex.

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Consumer Finance Marketing Planning 211

Inside Retail

NOVEMBER 14, 2023

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

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Retail TouchPoints

SEPTEMBER 19, 2022

Purple Innovation has confirmed that investment firm Coliseum Capital Management made an unsolicited, non-binding proposal to acquire all outstanding capital stock of the digitally native mattress company for $4.35 per share on Sept. The news of the acquisition bid sent shares of Purple soaring to approximately $3.85 when markets opened Sept.

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Management Supply Chain Management Marketing Consumer 221

Retail TouchPoints

JANUARY 28, 2022

The robots will be able to capture data as they move through their respective store and deliver actionable reports to club managers. By adding Inventory Scan to our current fleet of robotic scrubbers, we obtain critical inventory data that previously was time-consuming to obtain.

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Inventory Management Management Location Shopping 257

Inside Retail

FEBRUARY 21, 2023

per cent, as orders were impacted by the impact of inflation on consumer spending. The post Domino’s Pizza profit slumps as inflation hits consumer spending appeared first on Inside Retail. Domino’s Pizza Enterprises said its first-half net profit fell 21.5 million on global sales of $1.97

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Retail TouchPoints

SEPTEMBER 8, 2023

With more than 20 years of experience in the consumer products industry and “a proven record of operating excellence, financial discipline and building high-performance teams,” Glendinning will officially join the Express leadership team and board of directors on Sept. Baxter will be on hand to ensure a smooth leadership transition.

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Consumer Apparel Accounting Finance 196

Inside Retail

JULY 11, 2023

In this year’s global edition of the Omnichannel Leadership Report from NewStore – a retail survey that audits around 275 brands across several key international markets – Australia has emerged as a frontrunner in providing consumers with outstanding omnichannel experiences.

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Consumer Payment Services Fulfillment Location 227

Retail TouchPoints

DECEMBER 20, 2021

Consumer habits changed drastically last year as people went online to shop. According to McKinsey , 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online.

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Consumer Shopping Accessories Promotions 341

Wiser

APRIL 18, 2024

In the dynamic world of Consumer Packaged Goods (CPG), brand management is a critical function that navigates complex landscapes to connect products with consumers. Editor’s Note: Contributing author is Andrey Pankeev, Key Accounts Manager at Wiser Solutions.

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Brand Management Management Consumer Marketing 78

Retail TouchPoints

OCTOBER 12, 2023

The pharmacy chain’s comically long trail of coupons has practically reached icon status (if being a clue in the New York Times crossword puzzle is any indication; take a look at 60 Down from earlier this year). All CarePass members are also ExtraCare members, so [the two] are very much tied at the hip.”

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Consumer Beauty and Health Shipping Location 248

Inside Retail

NOVEMBER 7, 2023

As Taking Shape’s SEO and digital performance manager, Kiran Flynn is the plus-size fashion brand’s go-to person for digital and content marketing. Kiran Flynn: As SEO and performance marketing manager at Taking Shape, I’m proud to have produced some fantastic results for the business.

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Management Fashion Marketing Promotions 130

Inside Retail

FEBRUARY 25, 2024

As Chinese consumer spending on luxury goods continues to surge, luxury brands are doing everything they can to enhance their overall appeal. According to Euromonitor research, Chinese consumer spending on luxury goods is expected to hit $88 billion by 2028.

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Consumer Fashion Marketing Accounting 130

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

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Inside Retail

FEBRUARY 23, 2022

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. Among the consumers surveyed, 49 per cent predict they will shop online in the future more than before the pandemic.

Consumer 292

Consumer Shopping Marketing Management 292

Retail TouchPoints

DECEMBER 30, 2022

However, merchants eventually got rid of such legacy data stores and selected PCI DSS technical controls to bolster security in locations where payment card data was now sorted and managed. If a criminal wants to skim data from a consumer’s web browser they merely have to get the consumer’s browser to load and execute their own JavaScript.

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Merchant Services Payment Services Consumer Location 294