ATS Consumer Customer Experience Health & Wellness 
Mass Relators
JULY 28, 2022
million total doses of the COVID-19 vaccine and an estimated 40 million flu vaccinations seasonally dispensed at retail pharmacies, U.S. consumers have grown accustomed to—and very comfortable with—the idea of receiving health services at their local pharmacies. . — With more than 258.1 According to the J.D. The post J.D.
Mass Relators
JULY 7, 2022
Over the past two years CVS has seen strong growth in digital adoption, engagement and omni-channel shopping as CVS customers looked for ways to order health, wellness, and other essentials online or make their trips to the store more efficient, affordable, and convenient.
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Inside Retail
AUGUST 16, 2021
As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Today Li-Ning is valued at US$7 billion, chasing the top American and German sportswear giants. Chinese sportswear company Li-Ning.
Retail TouchPoints
SEPTEMBER 22, 2021
consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common needs-based search terms like keto, paraben-free or low sugar. Consumer Demands are Evolving.
Retail TouchPoints
JANUARY 4, 2021
Beauty invested heavily in bolstering its digital capabilities even further as more consumers shopped direct via the company’s online properties. While the investment amounts have been significant, they were what allowed the business to monitor, understand and respond to new consumer needs during its most crucial time as a business.
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