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J.D. Power finds retail health, wellness services thriving

Mass Relators

consumers have grown accustomed to—and very comfortable with—the idea of receiving health services at their local pharmacies. This is an opportunity for more retail pharmacies to innovate as a one-stop shop for routine care and to leverage data and technology to create an increasingly personalized customer experience.”.

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CVS launches 14-day app event for loyalty members

Mass Relators

Over the past two years CVS has seen strong growth in digital adoption, engagement and omni-channel shopping as CVS customers looked for ways to order health, wellness, and other essentials online or make their trips to the store more efficient, affordable, and convenient.

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Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Health, wellness and travel became the new status symbols, swapped out for Rolexes and Birkins in a new spiritual way of living.

Consumer 130
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How Data Can Help Build Loyalty for Your Private Label Brand

Retail TouchPoints

consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common needs-based search terms like keto, paraben-free or low sugar. Consumer Demands are Evolving.

Consumer 261
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e.l.f. Beauty’s Growth Formula: TikTok, Clean Products and a Clear Brand Mission

Retail TouchPoints

Beauty invested heavily in bolstering its digital capabilities even further as more consumers shopped direct via the company’s online properties. While the investment amounts have been significant, they were what allowed the business to monitor, understand and respond to new consumer needs during its most crucial time as a business.