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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Ghalia BOUSTANI, PhD. Acknowledging the power of technology .

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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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How The Shoppes at Marina Bay Sands caters to ultra-luxe shoppers

Inside Retail

The Shoppes at Marina Bay Sands continues to be one of the most popular destinations for shoppers who crave luxury retail experiences in Singapore. Hazel Chan, vice president of retail at Marina Bay Sands. During the pandemic, we were focused on growing and cultivating our local clientele base. Business as usual.

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Luxury Mattress Brand Hästens Plans to Open 20 Stores in U.S.

Retail TouchPoints

Our success at Hästens has always been rooted in our strong relationships and we’re extremely grateful to collaborate with the luxury experts at MadaLuxe Group to continue to build our U.S. presence,” said Jan Ryde, Chairman, CEO and fifth-generation owner of Hästens in a statement.

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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

“When we set about this project, it was to look at the way we connect with our customers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. So, basically, we can check out all people at once, whereas previously we couldn’t do that.

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The Future of Retail is Multilingual

Retail TouchPoints

By choosing a low-latency platform that leverages the world’s best machine translation engines, you can feel confident that the best one will be selected almost immediately for whatever language pair you throw at it. A real-time translation technology will allow you to cater to a diverse, global clientele and drive sustained growth.

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Laings to upsize at St David’s marking welsh debut for Patek Philippe

Retail Focus

The transformation of the family-run jewellers’ existing boutique at St David’s forms an integral part of Laings’ UK-wide expansion plan, with a £3 million investment into its presence in Cardiff. We can’t wait to unveil our new showroom to our Welsh clientele next month.”. Cushman & Wakefield?advised?the

ATS 162