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Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

Retail TouchPoints

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts.

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GK Helps Retailers Enable Checkout-Free Store Shopping

Retail TouchPoints

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed.

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Meta Changes Instagram, Facebook Shops to Encourage In-App Transactions

Retail TouchPoints

As rival TikTok ramps up its shopping initiatives , Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites.

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Ahead of the Holidays, Here’s What Ecommerce can Learn from Self-Checkout Shortcomings

Retail TouchPoints

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Checkmate Helps Retailers Offer Promotions Without Clogging Inboxes

Retail TouchPoints

Personalized shopping tool Checkmate is designed to help shoppers discover brands, apply discounts and manage their orders post-purchase. The tool gathers the best deals from a shopper’s personal email and the web and automatically applies them at checkout.