Retail TouchPoints

APRIL 1, 2021

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business.

Merchant Services 273

Merchant Services Payment Services Telecommunications Checkout 273

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

Fulfillment 267

Fulfillment Merchant Services Shipping Checkout 267

Retail TouchPoints

APRIL 18, 2023

There are seemingly endless opportunities to shop — or be inspired to shop — in both the physical and digital worlds at any moment. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 267

Merchant Services Payment Services Social Commerce Returns 267

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. Consumers also became more open to experimenting with new payment methods, with many consumers saying they tried out a BNPL service last year. Creating backend efficiencies.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 297

Merchant Services Payment Services Checkout Accounting 297

Retail TouchPoints

OCTOBER 4, 2023

There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time. The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years.

Merchant Services 263

Merchant Services Social Commerce Checkout Payment Services 263

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services. The partnership was forged to help retailers better manage their shipping and logistics and allow them to offer an improved last-mile delivery experience.

Merchant Services 147

Merchant Services Drop-Shipping Payment Services Shipping 147

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual.

Merchant Services 215

Merchant Services Payment Services Point of Sale Consumer 215

Inside Retail

SEPTEMBER 11, 2023

The research comes from the latest edition of Commonwealth Bank’s Consumer Insights Report 2023 which confirms that the cost of living and interest rates are hitting consumers hard; more than a quarter of respondents surveyed said they are “doing it tough” at the moment. At the other end of the scale came another surprise.

Merchant Services 289

Merchant Services Payment Services Checkout Returns 289

Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . Shipping options such as delivery redirection, conversational commerce, and flexible payment, are now becoming standard.

Shipping 241

Shipping Merchant Services Payment Services Checkout 241

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. Here’s a look at some of those initiatives and where Wish is focusing next: 1.

Merchant Services 224

Merchant Services Drop-Shipping Shipping Payment Services 224

Retail TouchPoints

SEPTEMBER 16, 2022

Seller agreements that penalize companies if their goods are available for a lower price through a non-Amazon platform are at issue. Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. “For In the U.S.,

Merchant Services 229

Merchant Services Checkout Consumer Returns 229

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare.

Merchant Services 281

Merchant Services Shopping Drop-Shipping Checkout 281

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 283

Merchant Services Accounting Payment Services Returns 283

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . UK, Germany and France. and Germany) or gift cards (UK and France). and Germany) or gift cards (UK and France).

Merchant Services 247

Merchant Services Checkout Payment Services Consumer 247

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. This is a crucial process, as it identifies gaps that could be harmful to both the business and customers. For others, risks were invited in via third parties.

Merchant Services 166

Merchant Services Consumer Checkout Management 166

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Retail TouchPoints

OCTOBER 16, 2020

Getting your buyers through the checkout page is only half the battle. According to a survey, almost 84% of a company’s existing customers state that they won’t return to the brand after one poor delivery experience. Merchants are contending to meet a tectonic shift in online shopping behavior. What Can You Do?

Shipping 286

Shipping Merchant Services Fulfillment Checkout 286

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 261

Merchant Services Fulfillment Checkout Location 261

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

SEPTEMBER 8, 2021

It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. The Amazon Effect also is reflected in the in-person shopping experience at brick-and-mortar retailers. But with a little creativity other players can shape marketplace dynamics. grocery market.

Merchant Services 236

Merchant Services Payment Services Fulfillment Shipping 236

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Self-Service Kiosks. Mobile Payments.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

NOVEMBER 11, 2021

16, Kristin Shane, SVP Merchandising at PetSmart , and Gayitri Budhraja, Chief Brand Officer of e.l.f. On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level.

Merchant Services 312

Merchant Services Payment Services Consumer Beauty and Health 312

Retail TouchPoints

JULY 30, 2020

The move from school supplies and apparel to hardware and computers wasn’t at all surprising to us,” Sides explained. However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. Health and safety fears inspiring new purchase decisions.

Merchant Services 261

Merchant Services Advertising Apparel Planning 261

365 Retail

DECEMBER 9, 2021

Klarna, the global retail bank, payments, and shopping service, today announced the launch of the Klarna browser extension, which had been in beta testing with over 100,000 consumers. At Klarna, we want to offer consumers the world’s best shopping and payments experience – no matter what device they are using.

Merchant Services 63

Merchant Services Consumer Payment Services Checkout 63

Independent Retailer

OCTOBER 3, 2022

However, if customers are not certain they will be available to receive a shipment, customized delivery options, like selecting specific delivery days through time-definite carrier services, are also helpful and often preferred by shoppers. Keep records of returns and other claims to address potential future purchases.

Shipping 77

Shipping Merchant Services Returns Checkout 77

Retail TouchPoints

MAY 2, 2023

A person can be anywhere at any time, search your online shop, press a button, and magically a shipment arrives at their door. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again. Think of things like rental car collision protection at the rental car counter.

Customer Retention 262

Customer Retention Returns Merchant Services Shipping 262

Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. Suffice it to say that social commerce has arrived in America. earning $26.97

Social Commerce 306

Social Commerce Consumer Merchant Services Checkout 306

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 289

Loss Prevention Visual Merchandising Sporting Goods Store Operations 289

Storis

JANUARY 22, 2024

Furniture Market is valued at $244 billion by Statista, with a projected five-year CAGR of 3.91%. Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Top 100 retailers are ahead of the curve at 63%.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

A1 Retail

DECEMBER 9, 2021

Klarna launches a browser extension that brings interest-free shopping at all online stores to the desktop regardless of whether they are partnered with Klarna or not. The extension enables consumers to shop with Klarna’s flexible payment options on their desktop at every online store, even if the retailer is not yet a Klarna partner.

Merchant Services 40

Merchant Services Consumer Payment Services Checkout 40

365 Retail

NOVEMBER 1, 2021

With brick and mortar stores no longer a necessity, consumers can browse goods and services from the comfort of their own homes and checkout at the touch of a button. As a result of the agreement, Shopify merchants can create, run, and optimise their digital marketing strategy on TikTok directly from the Shopify dashboard.

Retail Trends 68

Retail Trends Social Commerce Merchant Services Checkout 68

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 240

Merchant Services Payment Services Consumer Checkout 240

Retail TouchPoints

JUNE 8, 2022

With traditional trading methods restricted by pandemic restrictions, an inability to sell through physical locations and a sharp downturn in demand, we saw merchants around the world taking an unprecedented leap and embracing innovation and digitalization in a bid to maintain their retailer-shopper relationships. trillion by 2026.

Merchant Services 238

Merchant Services Payment Services Consumer Checkout 238

Inside Retail

FEBRUARY 20, 2024

As we embark on the journey into 2024, the e-commerce landscape is evolving at a breathtaking pace, presenting businesses with both unprecedented challenges and promising opportunities. Streamlining and optimising these processes are essential for reducing cart abandonment rates. Like to learn more about Shopline Australia?

Merchant Services 246

Merchant Services Payment Services Checkout Target Market 246