Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. Location-Powered Experiences Drive Results. Leading retailers have addressed these challenges head-on by adopting new technology such as location infrastructure. Provide seamless checkout options with digital rewards and payment options.

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Location Payment Services Checkout Customer Experience 276

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Payment Services Checkout Telecommunications Social Commerce 356

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. It’s a rigorous, complicated and lengthy process.

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Checkout Payment Services Location Point of Sale 246

Cisco Retail

JULY 29, 2022

This is the third blog in a series on financial services where I investigate a few challenges of managing hybrid cloud operations in the payment application development arena. The evolution of electronic payment technology. million websites globally rely on PayPal for the checkout and payment process, generating 15.4

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Payment Services Merchant Services Checkout Management 119

Retail TouchPoints

DECEMBER 23, 2021

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. Additionally, GK Go includes the option to let shoppers opt in for real-time offers and personalization based on preferences, basket content, shopping history, location in the store and other attributes.

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Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Checkout Payment Services ATS Location 286

Retail TouchPoints

JUNE 2, 2022

parent company of the Circle K convenience store chain, will purchase more than 10,000 touchless self-checkout systems, with plans to deploy them in more than 7,000 Circle K and Couche-Tard stores in the U.S., The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%.

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Checkout Payment Services Customer Experience Location 328

Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Shoppers can apply for either Walgreens card in real time at checkout. Giant Eagle Seeks to Make In-Store Checkout Seamless.

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Payment Services Checkout Supermarket Accounting 264

Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. Additionally, the SouthGlenn, Colo.

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Payment Services Checkout Accounting Location 276

Inside Retail

MARCH 26, 2023

That’s over 66 million Americans dining in or taking away at more than 2,100 locations across the country. Amazon One, the palm recognition service that lets customers enter, identify, and pay will be linked to the MyPanera loyalty programme. Customers can choose loyalty linking, payment, or both.

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Payment Services Accounting Checkout Location 130

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Payment Services Checkout Fulfillment Kiosk 363

Inside Retail

JANUARY 14, 2024

At least that was the key message at Retail’s Big Show, the National Retail Federation’s (NRF) annual conference, which is being held in New York City this week. They argued that AI would enable retailers to process various payment methods quickly and more efficiently to ensure a fast and optimised checkout experience for the customer.

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Payment Services ATS Checkout Customer Experience 130

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. The parent company operates nearly 14,500 convenience stores worldwide.

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Checkout Store Layout Payment Services Kiosk 256

Retail TouchPoints

SEPTEMBER 14, 2022

Select Burton , GANNI , Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore , a modular, mobile-first omnichannel cloud platform for retailers. The service requires brands to use iPhone XS, or newer devices, with iOS 15.5

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Outdoor Payment Services Checkout Location 263

Inside Retail

NOVEMBER 20, 2022

Essentially, shoppers could walk in, scan a QR code from their Amazon mobile app at a turnstile, add their items to their baskets within the store, and just walk out when they were finished. All the payments would be done automatically. Data security and privacy are a central aspect in the development and operation of the system.

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Checkout Payment Services Supermarket Specialty Store 130

Retail TouchPoints

AUGUST 30, 2021

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. Don’t remember it?

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Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

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Checkout Payment Services Location ATS 213

Inside Retail

MAY 31, 2023

Over the past year, the retail giant has been working with the AFL and Delaware North, a global hospitality company, to install two checkout-free venues at Marvel Stadium in Melbourne. Instead, they simply tap their payment card or mobile wallet to enter the venue. The Runner at Marvel Stadium.

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Checkout Customer Experience Payment Services Returns 130

Inside Retail

MARCH 25, 2024

Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels. In this day and age, that is pretty much every Australian retailer.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Checkout Payment Services Kiosk Advertising 277

Retail TouchPoints

SEPTEMBER 13, 2022

Dave & Buster’s has partnered with Coca-Cola to introduce Game & Go MicroMarket, a small market-style retail space featuring a frictionless checkout process powered by technology from Zippin, in Hollywood, Fla. Game & Go occupies 270 square feet within the 58,000-square-foot Dave & Buster’s location.

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Payment Services Checkout Marketing Location 264

Retail TouchPoints

MAY 3, 2023

BGC places a priority on customer service, and we’re looking for ways to leverage technology to improve the experience for our customers,” said Shawn Sedate, CIO of BGC in a statement. Now that we’re live in our first store, we plan to start rolling out NCR’s solutions to our 206 locations.

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Payment Services Checkout Location Planning 289

Retail TouchPoints

MARCH 21, 2022

Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. Many of these experiences are already coming to life at big box retailers, which are offering services like checkout-free contactless payment options, AR immersive experiences and self-checkouts.

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Payment Services Checkout Supply Chain Management Customer Experience 264

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

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Apparel Payment Services Checkout Location 277

Retail TouchPoints

JANUARY 27, 2022

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. For example, the Pets area will let shoppers scan the QR code to search for dog bed options or learn about Walmart’s pet insurance service. called “Time Well Spent.”

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Store Layout Kiosk ATS Payment Services 309

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

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Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. A recent Mastercard survey suggested that 51% of U.S.

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Payment Services Checkout Customer Experience Point of Sale 299

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

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Inside Retail

DECEMBER 5, 2022

Back in 2019, three homegrown retailers in Singapore, namely Pick & Go, Octobox and Omo Store, showcased their versions of the unmanned retail store at a local exhibition. Our stores accept only cashless payments [and] thus may not be inclusive for all customer types,” he noted. How it works. Key insights.

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Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

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Payment Services Accounting Checkout Apparel 264

Retail TouchPoints

FEBRUARY 16, 2023

One of the most common complaints customers have is waiting too long in checkout lines. The Allure of Facial Recognition in Retail The retail industry is built on the ideal of service. Stores can be managed with a smaller ratio of staff to customers without sacrificing customer service. It has been estimated that U.S.

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Payment Services Shopping Checkout Customer Experience 270

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

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Location Checkout Accounting Management 290

Retail TouchPoints

MARCH 22, 2021

Airport retailer Paradies Lagardère is testing a contactless checkout experience in several U.S. airport locations, using the “Scan, Pay & Go” technology from MishiPay. The retailer is the first to introduce MishiPay’s checkout solution in the U.S.

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Payment Services Kiosk Checkout Location 203

Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. With this rise in interest comes more inquiries about everything from payment options and ADA compliance to software integration. Should I consider self-service for my business?

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Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

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Payment Services Customer Experience Promotions Point of Sale 278

Retail TouchPoints

SEPTEMBER 10, 2021

Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. Seven Whole Foods locations in the Seattle area already are using the Amazon One contactless payment solution , which allows customers to pay by scanning their palm.).

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Checkout Payment Services Location Marketing 259