V Count

FEBRUARY 2, 2024

When hungry patrons line up at ordering machines or cash registers, their primary concern is speed. To keep pace with customer expectations and maintain restaurant effectiveness, efficient queue management becomes essential. Is it at the order machines or the cash registers? A delicious burger? A cold icy drink?

Checkout 59

Checkout Management Returns Customer Retention 59

Hyken

AUGUST 6, 2023

Each week, I read many customer service and customer experience articles from various resources. 25 Ways to Proactively Spot Your Customers’ Pain Points by Call Centre Helper Magazine (Call Centre Helper Magazine) When struggling to deal with customer demand, a lot of contact centres try to recruit more people.

Customer Retention 52

Customer Retention Customer Experience Checkout Consumer 52

I Vend

MARCH 14, 2023

Order out of stock items – if the shopper cannot find the item/size/colour they want, the associate can use the mobile POS to reserve the item at another store, or to order it for delivery. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.

Shopping 90

Shopping Point of Sale Payment Services Checkout 90

365 Retail

JANUARY 29, 2024

Whether it is the online sites themselves, available in many states now, or the convenience of user-friendly Texas betting apps , online sportsbooks have transformed the sports betting industry, while at the same time offering valuable lessons for traditional retailers looking to up their game.

Payment Services 52

Payment Services Checkout Customer Retention Target Market 52

Hyken

FEBRUARY 12, 2024

Each week, I read many customer service and customer experience articles from various resources. Thanks to Gen Z, Deeper Connections Will Become the Currency of the Future by AmberNechole Hart (Adweek) Empty ecommerce gets you to checkout fast but gives no reason to return. Here are my top five picks from last week.

Customer Experience 56

Customer Experience Customer Retention Checkout Consumer 56

Storis

FEBRUARY 11, 2020

Retail success relies on customer retention. While a store full of customers is ideal, the number that truly counts is how many are loyal to your brand. Repeat customers add value to your business in the form of increased sales, higher conversion rates, and positive word of mouth advertising.

Customer Retention 52

Customer Retention Customer Experience Checkout Advertising 52

365 Retail

DECEMBER 8, 2022

And the best way to make someone immediately happy is to make their experience seamless, stress-free and as valuable as possible. This is, however, just the start; loyalty requires more than simply having a good website, logical checkout system, or one-off discounts and sales that draw the eye. Provide value beyond the product.

Customer Retention 52

Customer Retention Promotions Consumer Customer Experience 52

Storis

OCTOBER 22, 2019

The last thing I wanted to do at 9 am on a Saturday morning was get my car’s oil changed. Yet, the morning I was about to have at my local Subaru dealership turned out to be one of the best customer experiences I have had in a long time. The “Badge of Ownership is symbolic of Subaru’s high level of customer retention.

Customer Retention 52

Customer Retention Customer Experience Checkout Shopping 52

V Count

JANUARY 24, 2023

No matter how you look at it, long waiting times in queues cost you sales. According to several studies published by reliable data providers such as Statista, SurveyMonkey, The Market Research, and others, customers are more willing to wait in virtual lines, and the majority of shoppers abandon physical queues in less than five minutes.

Management 40

Management Checkout Customer Retention Customer Experience 40

Rain Pros

AUGUST 18, 2023

Customers can easily access different products, compare prices, discover new brands and make purchases from anywhere, anytime, at their own pace. It can differentiate retail stores online and put you ahead of your competitors by ensuring you can deliver the right products faster, to the right place, on time and at the right price.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

Customers can easily access different products, compare prices, discover new brands and make purchases from anywhere, anytime, at their own pace. It can differentiate retail stores online and put you ahead of your competitors by ensuring you can deliver the right products faster, to the right place, on time and at the right price.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

Point of Sale 276

Point of Sale Checkout Consumer Promotions 276

Inside Retail

FEBRUARY 28, 2022

Before joining Shippit, we were using a very clunky system,” says Pippa Joseph, Director at Merchgirls. An improved post-purchase experience with tracking visibility and customised branding. As a result, this led to an improved customer experience and retention by giving customers peace of mind with consistent delivery experiences.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

I Vend

OCTOBER 6, 2022

Retail technology drives growth, through enhanced customer experience and increased sales. Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout. Access the customer’s profile to help make tailored upsell or cross sell recommendations.

Inventory Management 97

Inventory Management Payment Services Point of Sale Checkout 97

I Vend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. It allows you to target the right customers – for example, a retail store may be sending out discount offers, for example, to every customer.

Payment Services 96

Payment Services Customer Retention Customer Experience Promotions 96

Hyken

DECEMBER 10, 2021

This week we feature an article by Alp Pekkocak who leads the industry and product marketing for Media & Entertainment at Salesforce. He shares how engaging content and personalized experiences can lead to longer-term subscriptions that have a huge impact on brands’ bottom lines. Look at the travel industry.

Checkout 67

Checkout Customer Retention Returns Marketing 67

Star Miconics

MARCH 29, 2024

Discover Star 1D/2D Scanners Beyond Point of Sale: The Expanding Role of Barcode Scanners Today’s barcode scanners have transcended their original use as mere checkout tools. This connectivity enables more accurate forecasting, streamlined operations, and more personalized customer experiences.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It offers limitless possibilities to help shape the future of online and in-store shopping, highlighting real-time personalization, data democratization, and the use of information to improve the customer experience as potential applications. Improve Customer Experience. Increase Customer Retention Rate.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85