365 Retail

DECEMBER 8, 2023

Grosvenor has recently inaugurated a new David M Robinson (DMR) boutique at Liverpool ONE , a significant collaboration with Swiss watchmaker TAG Heuer. This 3,600 sq ft establishment on South John Street is a pioneering venture for both TAG Heuer and DMR in Liverpool, representing the largest TAG Heuer Boutique in the UK.

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Boutique ATS Management Location 64

Retail Focus

NOVEMBER 8, 2021

Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes, one of the top 10 retail destinations in the UK. The new boutique offers a selection of TAG Heuer’s most anticipated launches and heritage pieces, alongside leading luxury watch brands including OMEGA, Breitling and TUDOR.

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Boutique ATS Location Customer Experience 278

365 Retail

MAY 23, 2022

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. With sustainability at its core, the new store will also offer H&M’s Garment Collection and Recycling service.

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Customer Experience ATS Boutique Fashion 124

A1 Retail

JANUARY 21, 2022

Nespresso has launched a new experiential boutique at the Trinity Leeds shopping centre. The evolved boutique concept is designed to meet shoppers’ changing needs and preferences by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees.

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Boutique ATS Customer Experience Consumer 81

365 Retail

JULY 17, 2023

Montblanc, the esteemed luxury brand, is set to broaden its footprint in the United Kingdom with the unveiling of a new boutique in the bustling city of Leeds. Spanning an expansive area of 40 square meters, the newly unveiled boutique in Leeds promises to be a captivating haven for enthusiasts and connoisseurs alike.

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Boutique Customer Experience ATS Fashion 52

365 Retail

MARCH 8, 2024

Majestic has announced the launch of its latest boutique store in Marlow, perfectly timed for the Easter weekend festivities. The store sets itself apart with its commitment to enhancing the customer experience. The post Majestic Opens New Boutique Wine Store in Marlow appeared first on Retail News and Events.

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Boutique Location Planning Customer Experience 64

365 Retail

JUNE 19, 2023

Fashion retailer Monsoon announces the opening of its latest boutique store at 290 Upper Street, Islington, marking the brand’s continued expansion across the UK. This follows the successful launch of boutique locations in Bath, Edinburgh, and Cambridge over the past year.

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Boutique Fashion Location Customer Experience 59

A1 Retail

OCTOBER 5, 2021

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees.

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Boutique ATS Customer Experience Accessories 59

Inside Retail

MAY 28, 2024

Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. Before joining the Kate Spade New York team, Fraser was the president at Marc Jacobs, CEO at Anne Klein and had worked in the executive teams of Escada and Esprit de Corp.

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Boutique Fashion Clienteling Marketing 243

365 Retail

OCTOBER 30, 2023

A comprehensive survey by Tyl by NatWest offers a deep dive into the changing relationship between consumers and retailers, examining the factors that attract shoppers to both small boutiques and large commercial outlets. This means businesses need to look after their customers better than ever.

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Customer Experience Shopping Boutique Finance 111

Inside Retail

MAY 21, 2024

This year is shaping up to be one of many milestones for the brand, as it marks its 20th anniversary and solo show debut at Australian Fashion Week in Sydney in May. The new flagship will deliver the full Viktoria & Woods brand experience, with a boutique, personal styling suite and outlet store in one.

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Boutique Fashion Clienteling Department Stores 263

Inside Retail

JANUARY 21, 2024

Iconic French fashion brand Longchamp has just opened the doors to a newly renovated apartment at the ‘Paris end’ of Melbourne’s Collins Street in a way that is très chic. A family business Longchamp is a French luxury brand with four generations of family business at its heart. billion in 2024. billion in 2024.

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Department Stores Boutique Fashion Accessories 262

Inside Retail

MAY 21, 2024

This year is shaping up to be one of many milestones for the brand, as it marks its 20th anniversary and solo show debut at Australian Fashion Week in Sydney in May. The new flagship will deliver the full Viktoria & Woods brand experience, with a boutique, personal styling suite and outlet store in one.

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Boutique Fashion Clienteling Department Stores 245

365 Retail

NOVEMBER 29, 2023

Goldsmiths a member of the Watches of Switzerland Group , recently reopened its showroom at the Bullring shopping centre in Birmingham. Enhancing the customer experience, Goldsmiths at Bullring has added a premium hospitality bar on the upper floor.

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ATS Boutique Customer Experience Shopping 111

Retail TouchPoints

NOVEMBER 30, 2022

Katie Twidwell, VP of Operations at M.M. LaFleur, discussed how the brand tested the physical store concept prior to the COVID-19 pandemic and has continued to gauge the evolution of its customers as it builds its brick-and-mortar strategy. A community-driven environment in which M.M. LaFleur will host monthly events.

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Boutique Promotions Shipping Location 255

Retail Focus

JANUARY 25, 2022

Nespresso has launched a new experiential boutique at the Trinity Leeds shopping centre. The evolved boutique concept is designed to meet shoppers’ changing needs and preferences by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees.

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Boutique ATS Customer Experience Shopping 37

365 Retail

DECEMBER 21, 2022

Times are tough for small businesses at the moment, and especially brick-and-mortar businesses. While these costs are out of the average business owner’s control, there are other things that remain well within their control – one of which being the customer experience. Cultivating an Atmosphere. Providing Amenities.

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Customer Experience Location Store Layout Boutique 52

Retail Focus

FEBRUARY 21, 2023

The category is open to independent retailers of all sizes and types, from small boutiques to larger independent department stores. The Independent Store category at the 2023 Creative Retail Awards is open to independent retailers worldwide, with a focus on highlighting the unique design and customer experience of each store.

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Boutique ATS Department Stores Customer Experience 130

Inside Retail

NOVEMBER 28, 2021

Luxury Swiss watch brand Piaget opened the doors to its very first standalone store in Sydney earlier this month, at Westfield in Pitt Street Mall. This will be our second boutique in Sydney, but first standalone boutique here. IR: How is the Piaget Salon experience different from a traditional jewellery boutique?

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Boutique Customer Experience Consumer Shopping 246

365 Retail

JUNE 10, 2022

M-Cube , the In-Store Digital Engagement solutions company, has worked on Dolce&Gabbana Casa’s latest project, with the opening of its first boutique dedicated to interior design at Corso Venezia 7 and at Via Durini 23 in Milan. . Stores are increasingly becoming places where emotions must be fully expressed.

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Boutique Fashion Customer Experience Consumer 59

Inside Retail

NOVEMBER 23, 2023

“We are excited to be part of this transformative journey with Aura Blockchain Consortium,” said Carlo Alberto Beretta, general brand manager at Tod’s. Di Bag is available in selected Tod’s boutiques and on tods.com.

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Boutique Brand Management Customer Experience Management 130

Retail TouchPoints

SEPTEMBER 6, 2023

Jean Dousset, a brand that specializes in designing lab-grown diamond jewelry, has opened its first flagship boutique in West Hollywood, Calif. For example, the faceted steel storefront features diamond-like geometric elements inspired by the new Jean Dousset logo, and custom-designed displays aim to immerse passersby in the brand journey.

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Jewelry Boutique Consumer Customer Experience 259

Inside Retail

MARCH 6, 2023

Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. Are there any cool new customer service features or design elements? In terms of the look and feel, the boutique is 64sqm, it has 3.9-metre

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Boutique Wholesale Clienteling Point of Sale 264

Inside Retail

DECEMBER 5, 2022

Melbourne brand Mimco has launched its new store concept in a return to Sydney’s CBD – and another at Chadstone Shopping Centre in Melbourne. . The Sydney store – at Westfield Sydney – offers a range of bags, jewellery, and accessories, and was designed in collaboration with the team at Doherty Design Studio. .

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Accessories Boutique Fashion Returns 242

Inside Retail

MARCH 7, 2024

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. They had met five years prior when Gargan hired Miller as a Christmas casual at Sportsgirl. It has also enabled the brand to ship from store if an item is out of stock.

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Boutique Apparel Fashion Wholesale 130

Inside Retail

MARCH 19, 2024

The brand is now able to offer customers a true omnichannel experience, including integrated stock lookups, click-and-collect and the ability to access customer information at a store level. While it was important to drive volume through e-commerce, it was important to improve the overall customer experience.

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Customer Experience Boutique Marketing Shipping 243

Retail TouchPoints

FEBRUARY 17, 2022

Additionally, fabric’s inventory management capabilities will help the retailer improve accuracy and transparency across all three of its banners to boost the customer experience. In return, fabric will tap Chico’s expertise as an omnichannel boutique retailer to drive its own development and innovations. “We

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Social Commerce Inventory Management Boutique Shipping 259

Inside Retail

MAY 6, 2024

The business has local warehousing in the UK, US and Canada to ensure a greater customer experience by fulfilling online orders in the local markets promptly. Smith said the team is “blown away” by customer feedback often emphasising that the boots are even better in real life.

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Boutique Fulfillment Marketing Customer Experience 274

A1 Retail

NOVEMBER 4, 2021

Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes. Upsizing into a new unit, Beaverbrooks has launched in a 2,744 sq ft store on Crown Walk, more than doubling its presence at centre:mk and adding a new luxury boutique from premium watchmaker, TAG Heuer.

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Boutique ATS Customer Experience Location 59

Retail TouchPoints

JUNE 29, 2022

It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes Around (WGACA) during the 1990s emergence of consumer appreciation for preloved garments. It wasn’t crammed in like the typical shopping experience. WGACA Beverly Hills. WGACA West Broadway. WGACA West Broadway.

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ATS Jewelry Fashion Boutique 219

Inside Retail

SEPTEMBER 19, 2022

The comments followed the business’ first presentation at New York Fashion Week, where it showcased its Spring/Summer collection, titled ‘Lumen’, which Norris said was the next step toward its global expansion. Lumen was inspired by the cycles of nature, according to Aje’s co-founder and creative director Edwina Forest.

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Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. We focus on bringing in a retail experience that feels modern and value-additive to the employees, patients and visitors on-site,” Kloor explained.

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Retail TouchPoints

SEPTEMBER 30, 2020

David’s Bridal has launched an immersive commerce experience that brings wedding attire directly into shoppers’ homes through 3D and augmented reality (AR). The technology, developed in partnership with Vertebrae , enables customers to view bridal gowns and bridesmaids’ dresses at a full 360-degree angle.

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Boutique Shopping ATS Customer Experience 297

Inside Retail

MAY 30, 2024

Zulu & Zephyr Bondi, New South Wales Australian independent lifestyle brand Zulu & Zephyr opened the doors to its new flagship store in March with an intimate soiree at the coveted Gould Street shopping strip location in Bondi Beach. The Bondi store is the second for Zulu & Zephyr, its first being in Byron Bay.

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Boutique Visual Merchandising Shopping Fashion 147

Inside Retail

DECEMBER 20, 2023

As Neil Saunders, managing director and retail analyst at GlobalData, noted, “The acquisition of Farfetch provides the company with the funding it needs to keep going… For Coupang, which operates a marketplace along with supporting logistics, the deal makes sense as it doesn’t currently operate all that strongly in luxury fashion.

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Boutique Clienteling Fashion Customer Experience 130

Inside Retail

FEBRUARY 6, 2024

With its recent grand reopening of the Terminal 3 Departure Central duplex store at Changi Airport, Lotte Duty Free has unveiled a new look where shopping becomes an immersive experience, blending cutting-edge technology with the allure of premium brands. It turns wine selection into an engaging and customised journey.

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Boutique Shopping Location Customer Experience 130

Retail TouchPoints

MAY 13, 2024

In my experience, queues tend to generate more buzz for hospitality venues than retailers. A line outside a boutique sandwich shop signals authenticity to customers, especially if the sandwiches are made fresh. Moreover, those who invest their time waiting in line are likely to place a higher value on your product or service.

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Boutique Planning Advertising Customer Experience 201