Inside Retail

NOVEMBER 15, 2023

“Serving customers safely and responsibly is a key priority for our business, so we’re proud to be able to introduce the new DrinkWise signage in all our stores across the country,” said Hugginson.

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Retail TouchPoints

NOVEMBER 23, 2022

“At TalkShopLive, we strive for innovation that connects the retail landscape and redefines the future of shopping,” said Bryan Moore, Co-founder and CEO of TalkShopLive in a statement. “By

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Retail TouchPoints

OCTOBER 11, 2023

The FWCOA has created a TooGoodToWaste page with information and resources to share with consumers, and food companies are being asked to use the hashtag in their consumer campaigns to raise awareness about the environmental impacts of food loss.

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Retail TouchPoints

OCTOBER 2, 2023

Our customers have asked, and we listened,” said Chris Riccobono, Founder of Untuckit in a statement. Untuckit shirts are currently available in sizes from small to XXXL in up to five different fits. The DXL collaboration will extend the size range from 2XL to 4XL regular fit, 1XL to 4XL tall fit and 1XXL to 4XXL extra tall fit.

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Inside Retail

MAY 25, 2023

Ben Cumming, CEO of Hell Pizza, said the business came up with the campaign after BNPL providers wanted to offer the service to its customers. We think it’s taking it a step too far when you’ve got quick service restaurants like ours being asked to offer BNPL for what is considered a treat.”

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Inside Retail

NOVEMBER 24, 2022

I started as Asia CEO for Comvita in 2020 and after two years of dedication, the company decided to expand my role to head up Asia Pacific – and that’s why I’m really busy travelling now, spending nearly half of my time on the road. AC: Normally, general managers and CEOs come from operations or sales roles.

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Management Fashion Consumer ATS 342

Retail TouchPoints

FEBRUARY 24, 2023

The partnership was first announced in July 2022 as part of Glossier’s expansion into brick-and-mortar under CEO Kyle Leahy, who was appointed in May 2022. “Glossier is built on community, and Sephora is not only an iconic global retailer but also embodies our commitment to community,” said Leahy in a statement.

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Hyken

JANUARY 16, 2024

This is an important topic that every CEO, business owner, leader, manager, and supervisor must understand. First, how we think our customers perceive our customer service and CX is often not the reality. It’s just our perception. It’s what our customers say. Reality isn’t what we think or believe.

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Retail TouchPoints

OCTOBER 13, 2023

The moment we saw that Instagram — the platform where we have our most robust following — was launching a Twitter competitor we set a notification for launch,” said Mike Huffstetler, Founder and CEO of Bask in an interview with Retail TouchPoints. It’s friendly, open and earnest.

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Inside Retail

OCTOBER 13, 2022

Entrepreneurs’ Organisation in Australia, the local arm of the global peer-to-peer entrepreneur community which operates in 60 countries, asked members what the secrets to their business success are. Ben Simpson, Founder and CEO of Collective Shift and member of Entrepreneurs’ Organisation in Melbourne. This is what they said.

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Retail TouchPoints

AUGUST 30, 2023

In a notice to employees, interim CEO Chris Moye cited weak sales and unexpected trouble securing financing as the reason for the closure. Workers were asked not to report to work beginning Aug. according to the Taylorsville Times. according to the Taylorsville Times. and 46 employees in Hiddenite, N.C.

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Retail TouchPoints

SEPTEMBER 7, 2023

We asked our experts how they see automation and AI helping retailers gain cost efficiencies and maximize the power of their people and technologies, especially as they aim to grow their businesses. These innovators and thought leaders offered their perspectives on how retailers can set a foundation for long-term success.

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Inside Retail

MARCH 17, 2024

McDonald’s said in a statement the outage was caused by an unnamed third-party provider during a “configuration change” Asked for comment, McDonald’s referred to that statement. Rather, Wendy’s said, its CEO’s remarks referred to its plan to offer discounts to patrons during slow parts of the day.

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Retail Focus

SEPTEMBER 25, 2023

James Waugh, Centre Director at Bluewater, said : “We know that pre-loved fashion is something our guests are asking for more and more – we hosted our first second-hand clothing pop-up this summer so to be able to open a charity-focused store on a much bigger scale, really is great news.

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ATS Department Stores Fashion Shopping 279

Retail Gazette

FEBRUARY 1, 2024

Morrisons is inviting customers to join its management meetings and will host monthly customer roundtables in stores, as its new CEO puts shoppers are the heart of his transformation plan. Our market share has slipped slowly and consistently and (underlying) sales have been below the pack for a while,” he said.

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Inside Retail

APRIL 8, 2024

As just one example, an AlixPartners study showed that 98 percent of CEOs agree that investing in new technology and digital solutions must be a priority. That’s a lot of CEOs. you might ask. And when we think it does, we merely become the architects of our own misfortune. Survey after survey backs me up.

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Inside Retail

MAY 17, 2022

Traditional recruitment sources won’t fulfil long-standing labour shortages in the retail sector, says the Australian Retail Association (ARA) which is asking the government to allow employment income to be exempted from the Age Pension income test. There are over 29,000 job vacancies in the retail industry.

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Retail TouchPoints

JANUARY 18, 2024

Dave Kimbell, CEO, Ulta Beauty: “Ultimately every effort we have in delivering innovation starts with the idea of human connections; that’s so important in the beauty category. We’re experimenting with a virtual consumer engagement tool where you can ask questions in a really human way to discover [products].

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Merchant Services ATS Customer Experience Marketing 289

Retail TouchPoints

SEPTEMBER 2, 2022

12, 2022, for the Retail Influencer CEO Forum Featuring The Z Suite. For example, executives from WorkJam and Trove will host private Ask Me Anything (AMA) sessions as a way for attendees to get Gen Z consumers’ thoughts on topics like frontline workforce empowerment and resale. Gen Z is set to become the biggest U.S.

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Inside Retail

JUNE 27, 2021

“We know these are once again uncertain and anxious times for all NSW residents,” Woolworths’ CEO Brad Banducci wrote in a letter customers seen by Inside Retail. “We We remain deeply appreciative of our team members on the front line, whether in our stores, distribution centres, or out making deliveries.

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Supermarket Shopping 241

Inside Retail

OCTOBER 19, 2022

On day one of the two-day event, a panel consisting of B Lab Australia and New Zealand CEO Andrew Davies, KPMG chief purpose officer Richard Boele, Unilever ANZ CEO Nicky Sparshott and Amazon sustainability innovation leader Anne Aschoarsobi explored the opportunity for large corporations to get involved in the sustainability movement.

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Accounting Shopping ATS 264

Inside Retail

NOVEMBER 28, 2023

“It started as a ‘secret’ group, an exclusive invite-only group for friends and their inner circles,” Marks, now the co-CEO and COO of High End, told Inside Retail. This not only sustains our brand image and reduces counterfeit risk, but it makes sure that the images that feed into our authentication models are not misleading.”

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Fashion Wholesale Consumer Marketing 262

Inside Retail

OCTOBER 31, 2023

. “Retail workers are under more stress and pressure during the Christmas season – we’re asking all shoppers not to take out their festive frustrations on the workers who are there to help make your shopping experience a pleasant one,” said Gerard Dwyer, national secretary at the SDA.

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Inside Retail

DECEMBER 2, 2021

Our members have had a gutful. ABA CEO Robbie Egan called on the state government to give a greater level of support to the workers being asked to confront the frustrated shoppers who, under health orders, are not currently allowed to enter stores. It simply must end,” Lamb said. No one deserves a serve of abuse.

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Shopping Planning ATS 244

Inside Retail

DECEMBER 19, 2022

Woolworths’ managing director and CEO Brad Banducci told investors the category is “highly complementary” to its existing food and everyday needs businesses, and that the acquisition will only serve to strengthen its loyalty program and customer offer – as well as add a physical component to its own pet business. Covering all bases.

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Supermarket Fashion Returns Management 246

Retail TouchPoints

MAY 5, 2023

CEO Jeff Gennette told the media outlet that 2023 will be a pivotal test period for the off-mall strategy, and that the retailer will decide on its further expansion plans by the end of the year. Investors need to ask, “Are they just making a smaller version of the problem they’re already trying to solve?”

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Retail TouchPoints

APRIL 29, 2022

This is a natural channel extension for us to continue growing our beauty business and meet customers where they are with the products they love.” .

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Shopping Consumer Customer Experience ATS 269

Retail TouchPoints

APRIL 25, 2023

consumers, according to a survey by Klarna — can connect with customer service agents through Ask Klarna, a free personal shopping service. Over the last 18 years, we’ve transformed into a global shopping destination with smart tools for consumers around the world,” said Sebastian Siemiatkowski, Co-founder and CEO of Klarna in a statement.

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Retail TouchPoints

OCTOBER 26, 2022

Shop Premium Outlets has an ongoing commitment to deliver a best-in-class digital experience to all of our shoppers,” said Neel Grover, CEO of Shop Premium Outlets in a statement. Now brands are asking to do it more often, because they’re seeing the halo effect of driving consumers into the store as well.

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Shopping Consumer Location ATS 230

Inside Retail

OCTOBER 31, 2022

We asked five retail leaders what they’re expecting from peak season this year. We know Aussie families are shopping Christmas earlier, and that’s why we’re making it easier for customers to not only shop our ranges but also find them at the best prices. Milligram CEO Scott Druce: Gearing up for best-ever peak season. “We

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Promotions Returns Shopping Wholesale 246

Retail TouchPoints

AUGUST 2, 2022

Unionized Starb u cks cafés are reportedly asking the coffee giant to extend planned benefits , including pay raises, to all stores without going through a bargaining process, according to CNBC. The letter also noted the union is not waiving any other bargaining obligation that Starbucks has under federal law.

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Retail TouchPoints

DECEMBER 14, 2023

It’s hard to break into the Christmas canon — just ask anyone who’s tried to come up with a song that will top Brenda Lee or Mariah Carey on the holiday charts. Christa Pitts, Co-Founder and Co-CEO of The Lumistella Company, parent company of The Elf on the Shelf. Christa Pitts: My sister and I grew up with this tradition.

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Merchant Services Marketing Consumer Accounting 241

Inside Retail

JUNE 25, 2023

Starting to get brilliant Although the take up of AI is not a new phenomenon, Coca Cola CEO Quincey believes that the retail and business community is still in the early stages of its adoption. We started feeding all our internal documents into the AI model. IGA CEO Ross added that retailers are “the poster children” for big data.

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Inside Retail

MARCH 7, 2024

To understand how different types of retailers are faring when it comes to gender equity, Inside Retail asked data analyst Marieke van Bruggen in collaboration with Mark Fletcher, head of insights at Octomedia, to slice and dice the WGEA data by size of business and retail category. Forever New led by Dipendra Goenka had a gap of 50.1

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Retail TouchPoints

FEBRUARY 1, 2023

Green also found that Amazon violated federal labor law in 2021 by removing a post from an internal communications platform that asked workers to sign a union-backed petition to make Juneteenth a paid holiday. Amazon itself challenged the vote at JFK8, but the NLRB ruled that the retailer should recognize the organization.

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Retail TouchPoints

JUNE 28, 2022

s Q1 2022 earnings call on June 16, Rodney McMullen, the company’s Chairman and CEO, relayed the importance of identifying the distinctive buying habits of different shoppers in order to help them make their precious dollars stretch the farthest. How are shoppers asking for things? What do customers see when they ask for things?

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Consumer Promotions Comparison Shopping Shopping 282

Inside Retail

MARCH 9, 2023

Three divisional CEOS and group chief executive appointed at Aje by Robert Stockdill The co-founders of Australian fashion company Aje – Adrian Norris and Edwina Forest – are stepping up into new roles and appointing CEOs to each of the company’s three operating divisions as the company pursues international growth.

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