Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Store Operations Shipping Fulfillment Store Layout 251

Retail TouchPoints

JULY 29, 2021

Store-in-a-store concepts have been taking off recently, with other notable partnerships including: Nordstrom opening 21 INDOCHINO store-in-a-store shops across the U.S.,

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Consumer Apparel Location Planning 304

Inside Retail

SEPTEMBER 24, 2023

In the fiercely contested and competitive footwear and apparel space, New Balance is one of the fastest-growing global sports brands, with the organisation attracting and engaging the next generation of customers. Rather, the aim is to create an elevated experience within the stores that are earmarked for development.

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Apparel Consumer Location Store Operations 264

Retail TouchPoints

FEBRUARY 15, 2024

Skechers has opened store number 5,000 , in Bogotá, Colombia, nearly 30 years after opening its first store in Manhattan Beach, Calif. The sports apparel and performance shoe retailer’s first international store was in Japan; its 100th launched in NYC’s Times Square and its 3,000th debuted in China.

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Apparel Location Planning Consumer 283

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S.

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Sporting Goods Advertising Consumer Apparel 286

Retail TouchPoints

MAY 12, 2023

-based wholesale and retail business assets of the Scotch & Soda brand, which will allow its products to be sold in retail stores across the country. Currently the Amsterdam-based brand’s apparel, eyewear, fragrances and accessories are available in stores across Europe, North America, the Middle East, Africa and Australia.

Wholesale 295

Wholesale Accessories Apparel Brand Management 295

Retail TouchPoints

JANUARY 22, 2024

Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America retail operations, helping the retailer meet consumer demands more efficiently with the platform’s integrated business planning capabilities. “As

Planning 190

Planning Accessories Apparel Management 190

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. The Role of Hangers in Retail Displays The retail industry thrives on the art of presentation, with each detail meticulously arranged to entice and engage the consumer.

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Consumer Apparel Visual Merchandising Store Operations 235

Retail TouchPoints

JANUARY 4, 2024

Consumers responded to steep discounts in key ecommerce categories, including electronics, where discounts peaked at 31% off listed prices (versus 25% in 2022); toys ( 28% versus 34% last year); and apparel ( 24% versus 19% ). November’s sales total of $123.5 billion topped December’s $98.6 22 and 23, when it drove 36.8%

Payment Services 248

Payment Services Apparel Consumer Shopping 248

Retail TouchPoints

DECEMBER 8, 2023

Growth primarily came from newly opened stores; same-store sales declined 1.3% The same-store sales declines were spread across multiple categories, including home, seasonal, apparel and consumables.

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Planning Apparel Location Consumer 247

Retail TouchPoints

MARCH 7, 2023

The latest batch of store openings marks dd’s Discounts’ entry into Wisconsin and has led to a larger presence for both banners in California, Texas and Florida. This is the second year in a row when Ross Stores will grow its footprint by 100 locations while maintaining the same ratio of Ross to dd’s shops. .

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Planning Apparel Discount Store Department Stores 250

Retail TouchPoints

APRIL 23, 2024

“We wanted to create a symbol that would increase consideration for Levi’s stores,” said Danny Rosenberg, Director of U.S. We’re eager to see consumers get joy from interacting with them, snap their pictures, and welcome them to our beautiful stores while getting them fitted in their perfect denim-on-denim outfit.”

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Apparel Retail Marketing Consumer Visual Merchandising 183

Retail TouchPoints

NOVEMBER 12, 2021

But Primark may face some headwinds as it looks to expand stateside, with the entire fast fashion sector under pressure from a growing contingent of conscious consumers concerned about the environmental impact of lower cost apparel. This shift in consumer sentiment has been a primary driver behind the demise of U.S.

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Fast Fashion Fashion Apparel Consumer 238

Inside Retail

NOVEMBER 30, 2023

In the fast-paced world of fashion, where trends come and go, one timeless wardrobe staple continues to capture the hearts of consumers: denim. Each pair of jeans consumes a staggering 3,781 litres of water and emits 33.4 But behind the classic appeal of denim lies a hidden environmental cost that the industry can no longer ignore.

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Apparel Consumer Fashion Location 130

Retail TouchPoints

NOVEMBER 17, 2022

Beyond the transaction itself, guided selling provides brands with data that can lead to a deeper and more intuitive understanding of their consumers. Learning how customers respond to specific product recommendations enables brands to understand better what consumers are looking for and why. The Quickest Path to the Perfect Product.

Customer Experience 274

Customer Experience Shopping Apparel Store Operations 274

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. worked quickly to get the store up and running. We’ve always wanted to test out a retail location.

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Location Visual Merchandising Store Operations Wholesale 178

Retail TouchPoints

AUGUST 24, 2023

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its youth-focused apparel to Shein’s 150 million online users.

Fast Fashion 231

Fast Fashion Fashion Apparel Returns 231

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform.

Payment Services 245

Payment Services Apparel Shipping Accessories 245

Retail TouchPoints

MAY 13, 2024

Seeking a middle ground on support for LGBTQ+ causes as Pride Month approaches, Target will offer Pride-themed adult apparel and home goods in “select stores, based on historical performance,” with the full collection available online.

Apparel 220

Apparel Planning Store Operations Customer Experience 220

Retail TouchPoints

MAY 3, 2021

Roe will have responsibility for all finance functions and lead the retailer’s Strategy and Consumer Insights teams. With a grounding in brand and operational finance roles, he manages from a commercial mindset balanced with enterprise thinking. Tapestry has named Scott A. Roe CFO, effective June 1, 2021. He has been with VF Corp.

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Finance Apparel Accounting Promotions 259

Inside Retail

NOVEMBER 16, 2023

Puma appoints Daniel Pustina to head its Oceania business By Celene Ignacio Sports apparel retailer Puma has appointed Daniel Pustina as the GM of its Oceania business, effective January 2 next year. In his new role, Lotti will oversee all aspects of Nike’s design, from footwear and apparel to brand and retail concepts.

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Department Stores Net Profit Wholesale Fashion 130

Retail TouchPoints

SEPTEMBER 1, 2023

decrease in same-store sales, which was largely due to a decline in store traffic. Even though the retailer saw growth in the consumables category, sales across home, seasonal and apparel categories fell. drop in operating profit to $692.3 These sales helped offset a 0.1% The retailer also saw a staggering 24.2%

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Markdowns Apparel Planning Consumer 236

Retail TouchPoints

JUNE 9, 2023

In many instances, declines occur because consumer shopping patterns shift over time. For example, malls were the hottest thing in retail for decades — until ecommerce behemoths like Amazon began eroding malls’ implicit promise of being the everything store (or stores). For example, at category killers like T.J.

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ATS Advertising Promotions Consumer 236

Retail TouchPoints

MARCH 1, 2024

Women’s intimates and apparel retailer Natori has shown that using artificial intelligence (AI) can supercharge retailers’ retargeting efforts. He compared the level of interest of a consumer who had simply seen a Natori ad on social media to one who had “gone to the website, added something to their bag and abandoned the cart.

Department Stores 210

Department Stores Wholesale Finance Apparel 210

Retail TouchPoints

AUGUST 7, 2020

All of this work has resulted in the development of core practices, like social distancing and occupancy monitoring, to aid retailers and shopping center operations managers as they reopen, rebuild consumer confidence and look to answer the question on everyone’s mind — “When will consumer confidence return to normalcy?”.

Store Operations 260

Store Operations Consumer Finance Apparel 260

Retail TouchPoints

OCTOBER 9, 2023

It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. When did you notice that your favorite store had changed? Especially in apparel, this can be an incredible drag on margins.

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Fulfillment Shipping Suggestive Selling Management 288

Retail TouchPoints

JULY 25, 2022

Several factors also contribute to the success of this BOPIS offering for Victoria’s Secret Chile, including low consumer trust levels regarding deliveries. “In We did a survey of buyers of luxury brands in beauty and intimate apparel, asking why they preferred store pickups rather than home deliveries,” said Gomide de Faria. “We

Fulfillment 190

Fulfillment Promotions Shipping Store Operations 190

Retail TouchPoints

AUGUST 13, 2020

No information was available on the locations of the 125 “saved” stores. Brooks Brothers declared bankruptcy earlier in July , pummeled by both COVID-19 and changes in consumer purchasing patterns for apparel.

Apparel 257

Apparel Location Consumer Store Operations 257

Retail TouchPoints

OCTOBER 18, 2022

Analyzing these behaviors, the retailer can determine how their stores can be built and designed more efficiently, how visual displays can be set up and configured to optimize engagement and how they can make all store operations flow smoothly. Nick Delyani is Director of Retail North America for Xovis.

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Customer Experience Location Apparel Shopping 280

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

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Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

AUGUST 14, 2020

Rent the Runway operates within the circular economy, a model in which consumers can reduce waste and lessen environmental harm by resale or reuse. It offers designer apparel and accessories for rent as a monthly subscription, or four- to eight-day rentals for a single occasion.

Apparel 191

Apparel Returns Finance Accessories 191

Retail TouchPoints

MARCH 4, 2021

At the same time, the company said it was planning to add an assortment of “new and elevated” merchandise from its full range of brands, including adult apparel collections and artist collaborations, trend-forward streetwear, premium home products and collectibles.

Planning 236

Planning ATS Apparel Consumer 236

Retail TouchPoints

AUGUST 23, 2023

Consumers expect a seamless interaction with a brand when and where they want it. Retailers need to make sure their in-store and online spaces can meet those demands. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

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Drop-Shipping Visual Merchandising Consumer Apparel 193

Retail TouchPoints

AUGUST 8, 2023

The store itself also features a number of vehicles as well as a wide range of lifestyle products and merchandise, including a unique collection of Porsche Design apparel, luggage, eyewear and accessories. During their visit, customers will work with one representative from the beginning of their shopping journey through to delivery.

Boutique 208

Boutique Accessories Apparel Fashion 208

Inside Retail

DECEMBER 5, 2023

Retailers are increasingly taking a community-first approach to marketing, leveraging their understanding of local industries embedded in local culture to build brand awareness and relationships with consumers. But what happens when a retailer is acquired by an international business without that local knowledge?

Marketing 263

Marketing Apparel Store Operations Fashion 263

Retail TouchPoints

JUNE 30, 2020

The FIT:MATCH algorithm assigns a unique relevancy score to each user for each apparel item based on their FITCH ID, data from brands’ tech packs and specifications such as fabric type and stretch. “We The FIT:MATCH and Brookfield Properties pilot concept was launched in Houston’s Baybrook Mall in late 2019 and early 2020.

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ATS Apparel Shopping Consumer 262

Retail TouchPoints

SEPTEMBER 3, 2020

In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience. In-Store Returns Trending Up, But Not Pouring In.

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Returns Merchant Services Department Stores Shipping 328