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‘Ghost stores’ plaguing Australian consumers with false claims, warns ACCC

Inside Retail

It was found that these companies are instead based overseas, not closing, and are drop-shipping low-quality goods. Some consumers have complained that ghost stores have refused to provide refunds or respond to customers who complain about the inferior quality of the goods compared to the advertised descriptions.

Consumer 249
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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. What’s Catching a Shoppers Eye In-store advertisements and displays are a prime example of how vision AI can be used in stores.

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Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

Oroton: Rated excellent for returns in premium segment Among the appreciated aspects of Orotons return process is the inclusion of a prepaid shipping label, similar to The Iconic. She noted that while most retailers advertise five business days for a refund on their website, the reality looks different.

Returns 278
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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner. Adding an entire shopping ecosystem on top of social platforms only increases the amount of collected consumer data.

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Supre, YD, Midas rank top for overall online store experience

Inside Retail

Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries. However, Osthus said that Humii found an inconsistency as the company advertises free shipping on first orders over $30, its checkout requires spending at least $50.

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How Rising Prices Shape Consumer Behavior

Retail Focus

Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. In order to counteract the rising costs of their products, a lot of online stores use transport strategies like free shipping levels or membership programs that encourage larger, less frequent orders.

Consumer 130
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Supre, YD, Mecca rank top for overall online store experience

Inside Retail

Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries. However, Osthus said that Humii found an inconsistency as the company advertises free shipping on first orders over $30, its checkout requires spending at least $50.