Advertising Customer Experience Drop-Shipping Returns 
Retail TouchPoints
AUGUST 15, 2022
Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022. Invest in Your People .
Retail TouchPoints
AUGUST 7, 2023
And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.
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Inside Retail
FEBRUARY 8, 2024
Then as they unwrap it, it is not only the immediate customer who is seeing your brand, it is all the people watching the video or the stream as well. “So Get it right, and it is effectively free advertising that money cannot buy.” Right-sized packaging reduces product damage which itself results in lower rates of returned goods.
Inside Retail
SEPTEMBER 14, 2022
2022 has been a busy year for Tumi, with a host of new product launches, a new global advertising campaign and several collaborations with famous celebrities all hitting the market in a bid to drive consumer demand for high-end luggage as the luxury travel industry starts picking up. The APAC market. The spirit of innovation.
Retail TouchPoints
JULY 10, 2020
Shoppers making online purchases in new categories are valuable targets, but the search advertising space was growing increasingly crowded even before the pandemic caused a surge in online shopping, according to Sidecar’s 2020 Benchmarks Report: Google Ads in Retail. In contrast, paid search clicks dropped 12%.
Hyken
NOVEMBER 11, 2022
QR codes are commonly used for payments and advertisements and are effortlessly offering a contactless solution to customers. They save critical data, allowing consumers to access information and execute certain activities more quickly, ensuring an excellent customer service experience. . QR codes for product manuals .
Retalon
APRIL 21, 2021
Omnichannel order fulfillment that drives customer experience (and boosts profits). In retail, omnichannel fulfillment is the process of getting products to customers across many different channels (delivery from DC, drop-shipping, in-store pickup, contactless pick-up, etc.). That’s the billion dollar question.
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