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Solid Holiday Sales Point to Increasing Consumer Confidence

Retail TouchPoints

Both Visa and Mastercard measure in-store and online sales for all payment types in their analysis. Malls Win Big Amid Shortened Shopping Season According to Visa, 77% of total payment volume took place in stores this year versus 23% online, with total retail spend in stores growing 4.1% (versus 1.6% and 4.8% , respectively, from Nov.

Consumer 283
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Cybercrime in retail: Trust is now at risk but that creates an opportunity

Inside Retail

M&S suspended all online orders, affecting both clothing and homewares sales, which make up a significant portion of its revenue. In-store operations were also affected, with disruptions to contactless payments and shortages of staple items in some locations, resulting in customer dissatisfaction.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed. All of this made us want to move away from the traditional, monolithic platform approach.”.

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Gen Z will rewrite the rules of Australian retail

Inside Retail

A survey by software broker Capterra showed 78 per cent research products on platforms like TikTok before purchasing and 54 per cent have shopped directly through social media apps; however, the Love Song survey by Live Nation found that 83 per cent prioritise real-world experiences over digital ones.

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Financial Management Strategies for Small Business Owners: Navigating Cash Flow and Growth

Retail Focus

Separating Personal and Business Finances Making a boundary between personal and corporate funds is one of the fundamental financial managers. In addition to improving transparency and streamlining accounting procedures, this division is necessary for proper tax reporting. According to a survey, firms attribute 11.5%

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Supre, YD, Midas rank top for overall online store experience

Inside Retail

Supre, YD, and Midas exhibited the most distinct Overall Online Store Experience for customers among all retailers ranked by the Online CX Index, Australias first and only online retailer performance platform powered by real data. Shoppers also appreciate the ability to choose their packaging, which adds a personal touch.

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Don’t be Fooled, Meta isn’t Abandoning Social Commerce — and Here’s Why

Retail TouchPoints

Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. YouTube also reported an ad revenue miss in Q4 2022, with its $7.96 billion in quarterly revenue representing an almost 8% decline from Q4 2021.