Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout. Millennials.

Merchant Services 265

Merchant Services Accounting Payment Services Returns 265

Inside Retail

SEPTEMBER 1, 2021

According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. It means consumers don’t have to wait for the seller to receive the returned product and approve the refund before they get their cash — a process that can take weeks or more.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

JUNE 4, 2021

Google has indisputably cornered the market on search, and now the tech giant is setting its sights further afield as it looks to become a place where shoppers not only find products but also buy them. But making it easier for merchants to list their products on Google is only the first step.

Advertising 350

Advertising Merchant Services Shopping Checkout 350

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. And some 40% of declined shoppers will never try that site again.

Merchant Services 248

Merchant Services Returns Shipping Payment Services 248

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. The right anti-fraud software can detect attempts by single sellers to create many accounts, blocking this behavior. Return Fraud.

Merchant Services 254

Merchant Services Returns Fulfillment Promotions 254

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 216

Merchant Services Beauty and Health Returns Consumer 216

Hyken

FEBRUARY 14, 2022

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. Returns are an unwelcome reality of selling online, with between 10% to 40% of purchases returned.

Merchant Services 103

Merchant Services Customer Experience Returns Accounting 103

Retail TouchPoints

JULY 12, 2021

Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?” Inertia and not knowing where to start when it comes to implementing ecommerce into their warehouse operations are holding back many merchants.

Merchant Services 277

Merchant Services Fulfillment Shipping Inventory Management 277

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. More sales means more returns .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

MARCH 2, 2021

With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.

Returns 280

Returns Merchant Services Drop-Shipping Consumer 280

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . Support for Firefox and Safari will be rolled out in the near future, as will availability in the rest of Klarna’s markets.

Merchant Services 226

Merchant Services Checkout Payment Services Consumer 226

Inside Retail

JANUARY 30, 2024

The services provided under this collaboration will encompass local pick-up, warehousing, international transportation, access to Chinese bonded warehouses, customs clearance, and comprehensive delivery services across China. This foundation makes it easier for European brands to launch and navigate the Chinese market.

Merchant Services 130

Merchant Services Inventory Turnover Inventory Management Supply Chain Management 130

Inside Retail

FEBRUARY 28, 2022

Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market. To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Expert shipping services for clients of all sizes.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. Retailers make a profit by selling the product at a higher price than what manufacturers/wholesale merchants sell it to them for.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Do they invest in emerging business models such as buying online and picking up in-store, or doorstep delivery, or expedited return programs?

Merchant Services 230

Merchant Services Clienteling Shipping Inventory Management 230

Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

Merchant Services 36

Merchant Services Drop-Shipping Shipping Accounting 36

Retail TouchPoints

SEPTEMBER 5, 2023

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Del Rey: The Marc Lore era at Walmart, if nothing else, brought a new sense of urgency to Walmart when it comes to new online features and services, and the incubation of new business ideas. 8 division ?

Merchant Services 251

Merchant Services Fulfillment Advertising Accounting 251

Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

Merchant Services 36

Merchant Services Accounting Advertising Promotions 36

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 294

Merchant Services Advertising Shopping Drop-Shipping 294

Inside Retail

FEBRUARY 27, 2023

It shows that a return to the first ‘normal’ summer break since the pandemic supported general spending in December, with the Index rising moderately as the year ended. However, in January, the typical post-Christmas decline in retail spending was one factor pushing the Index 6.9 per cent lower for the month.

Merchant Services 130

Merchant Services Payment Services Specialty Retailers Accounting 130

Store Growers

MAY 7, 2023

Last Updated on May 8, 2023 If you’re a beginner in online marketing and Google Shopping, you might not be aware of the importance of linking your Google Merchant Center account with Google Ads. GMC’s Tools & Settings button in the top center Then, click on “Linked Accounts.”

Merchant Services 36

Merchant Services Accounting Advertising Shopping 36

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Retail TouchPoints

OCTOBER 15, 2021

Because of efforts to address this mismatch of product and real-world sizing, Coresight Research estimates that the value of the extended-size market for women will grow to $32.3 this year alone, representing approximately 21% of the total women’s apparel market. Test the market with new size options and be inclusive in marketing.

Consumer 289

Consumer Merchant Services Markdowns Fulfillment 289

Retail Minded

JULY 9, 2021

This post highlights some of the marketing strategies businesses can deploy to not find new customers and keep existing ones. Let’s face it; technology opened a myriad of marketing channels and so did the pandemic. You can partner with other businesses just to target your brand name to gain traction among your target market.

Marketing 98

Marketing Clienteling Merchant Services Advertising 98

Retail TouchPoints

FEBRUARY 4, 2021

Brands that were advanced in their digital journey and were globally diversified have seen incredible returns and record-breaking online revenues. Markets with the highest increases in sales, according to ESW client data, were: The Philippines ( up 258% ); Morocco ( 215% ); Chile ( 211% ); Puerto Rico ( 203% ); and Egypt ( 196% ).

Merchant Services 270

Merchant Services Beauty and Health Consumer Returns 270

Retail TouchPoints

JULY 30, 2020

“However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. As in previous years, mass merchants are poised to take the largest share of back-to-school and back-to-college sales, according to the Deloitte surveys.

Merchant Services 250

Merchant Services Advertising Apparel Planning 250

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). Contactless returns or at minimum printer-less capabilities (Advantage: flexible returns processes). on average.

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Retail TouchPoints

JULY 30, 2021

accounted for $5 billion of Alibaba’s total $74.1 products, combined with the sheer size of the Chinese market, make the potential hard to ignore : “It’s an opportunity for Western brands to find a faster-growing market than the one they’re currently operating in. The China market is very different than the U.S.

Merchant Services 277

Merchant Services Accounting Social Commerce Payment Services 277

Inside Retail

SEPTEMBER 14, 2022

Fifteen per cent said they would improve their business technologies, adapt or refresh their sales approach and marketing, and expand or diversify their product ranges. As a result, more than any other sector, businesses in construction had plans to introduce more efficient systems and processes and reduce or restructure their costs and debt.

Merchant Services 130

Merchant Services Finance Management Planning 130

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

365 Retail

MAY 7, 2021

It’s also worth mentioning that we are far from out of the woods, and it could be years before shoppers feel comfortable returning to crowded high streets, or tourists return to British cities in the same capacity that they did before 2020. . Suvish Viswanathan Head of European Marketing, Zoho.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Retail TouchPoints

NOVEMBER 15, 2021

In fact, the 2021 festival was marked by a noticeably muted tone compared to previous iterations, from the pre-event marketing through to the closing celebrations. is about how to best leverage Alibaba’s latest technology to support brands and merchants in driving sustainable and inclusive growth in more efficient ways.”.

Merchant Services 293

Merchant Services Consumer Shopping Accounting 293

Retail TouchPoints

JANUARY 30, 2023

The company is having fun with the process — brand sponsor, pro quarterback Drew Brees, serves as the voice of the skill, “so when you log into the skill is says ‘Hi, welcome to Copper Compression. Additionally, this approach opens up the Alexa ecosystem to all merchants, even those that don’t sell on Amazon.

Merchant Services 162

Merchant Services Beauty and Health Payment Services Returns 162

Independent Retailer

AUGUST 24, 2022

Whether you are looking to start a wholesale business , grow your operation, expand into new markets, or add new products, the ability to get a loan can help you to accomplish everything you need to build your company. To confirm your business’ earnings, a lender will request your business’ bank statements and income tax returns.

Merchant Services 76

Merchant Services Payment Services Wholesale Finance 76

Retail TouchPoints

JULY 2, 2021

While initiatives such as the 15 Percent Pledge have been rolled out to improve transparency and accountability in the retail world, many companies have spent the last year looking inward and ensuring that their customer-facing messaging and experiences mirror the internal company culture. It was all about test, learn, iterate.

Merchant Services 183

Merchant Services Customer Experience Marketing Consumer 183

365 Retail

DECEMBER 9, 2021

Klarna, the global retail bank, payments, and shopping service, today announced the launch of the Klarna browser extension, which had been in beta testing with over 100,000 consumers. At Klarna, we want to offer consumers the world’s best shopping and payments experience – no matter what device they are using.

Merchant Services 64

Merchant Services Consumer Payment Services Checkout 64