Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

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Marketing Drop-Shipping Promotions Checkout 287

Small Biz Trends

JULY 19, 2022

If you’re also struggling to stay afloat due to piled-up accounts receivable, you can opt for accounts receivable financing to improve cash flow in your company. What Is Accounts Receivable Financing? Accounts receivable financing should not be confused with invoice factoring. Accounts Receivable Financing Benefits.

Finance 119

Finance Accounting Merchant Services Payment Services 119

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business.

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Planning Shipping Returns Customer Retention 290

Inside Retail

AUGUST 9, 2023

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity.

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Returns Customer Retention Accounting Fashion 130

Inside Retail

NOVEMBER 23, 2023

British music store HMV will on Black Friday return to its former flagship store on London’s Oxford Street after a four-year absence, offering vinyl, clothing and merchandise in a vote of confidence for physical stores in an increasingly online age. Its resurgence has mirrored that of the vinyl market.

Returns 130

Returns Accessories Accounting Marketing 130

Retail TouchPoints

MAY 11, 2021

It’s becoming increasingly clear that returns have costs that go well beyond the financial. 5 billion pounds of returned goods end up in landfills and 15 million metric tons of carbon dioxide are emitted in the transportation of returns, according to research conducted by reverse logistics solution provider Optoro.

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Returns Consumer Shopping Accounting 296

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I It’s driving customers into a dark secondary market, where they risk buying a lemon, or, worse, a fake,” he stressed.

Marketing 264

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Inside Retail

MARCH 26, 2024

Electric shock to profits The popularity of electric bikes and scooters has been a key driver of revenue for the business recently, with electric bikes accounting for 99 Bike’s biggest growth category. “We Australia is the strongest market for the business. We think of it as an extension of our store network,” Garnsworthy added.

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Retail TouchPoints

DECEMBER 5, 2023

Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. But their return to our shores after the pandemic has been far slower than Americans’ — flight bookings are down around 50% of pre-pandemic levels. Here’s why.

Marketing Spend 217

Marketing Spend Visual Merchandising Marketing Consumer 217

Retail TouchPoints

JULY 24, 2023

Some people check their email accounts hourly while others always have thousands of unread emails in their inbox. Yet despite the complexities, an effective personalized approach to marketing is critical to success. According to The Small Business Blog , emails are an effective marketing channel because most U.S.

Marketing 215

Marketing Retail Marketing Advertising Promotions 215

Inside Retail

FEBRUARY 19, 2024

The Iconic has launched a new branding campaign over a month after the online fashion retailer found itself in defence mode due to fraudulent transactions made via customers’ accounts. ” In January, The Iconic committed to refunding customers after fraudulent orders were made on their accounts. .

Accounting 246

Accounting Fashion Returns Shopping 246

Inside Retail

OCTOBER 13, 2021

“Right now, we’re seeing a once-in-a-generation shift that is opening the doors to a major new advertising opportunity for retailers and brands,” explains Troy Townsend, co-founder and chief innovation officer at The Pistol , a leader in marketing technologies and services. Embrace the opportunity.

Marketing 277

Marketing Advertising Point of Sale Returns 277

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 150

Returns Merchant Services Drop-Shipping Accessories 150

Inside Retail

FEBRUARY 25, 2024

Adore Beauty Group enjoyed higher revenue in the fiscal first half on the back of a record number of returning customers and more active customers. Returning customers rose 5 per cent to 507,000, who accounted for 81 per cent of sales. The cosmetics retailer’s revenue increased 7 per cent to $100.7 per cent to 804,000.

Returns 289

Returns Accounting Marketing 289

Retail TouchPoints

APRIL 6, 2021

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. In addition, the past decade has seen returns baked into the business model of several direct-to-consumer starts-ups, including Warby Parker, Stitch Fix and Zappos.

Returns 162

Returns Customer Experience Consumer Shopping 162

Inside Retail

MARCH 8, 2024

Last week, Amazon -owned grocery chain Whole Foods announced the launch of a new format store, Whole Foods Market Daily Shop, to make grocery shopping more convenient for urban consumers. Whole Foods Market Daily Shop is not the grocery retailer’s first foray into smaller storefronts. Amazon’s US$13.7

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Retail TouchPoints

NOVEMBER 21, 2022

Good product and stellar customer service are a big part of the recipe, but the secret sauce has been the brand’s social marketing strategy , according to Ben Yahalom, who joined the company from Meta in March 2022 as Chief Business Officer and was promoted to President in October. Step Three: Trust the Machine. Yahalom said.

Marketing 297

Marketing Advertising Wholesale Apparel 297

Inside Retail

DECEMBER 7, 2023

In an exclusive interview with Dan Neary, Meta’s vice president for the Asia Pacific region, we delved into the company’s strategic focus on the APAC market, a key driver of its global growth. Neary said traditional marketing funnels are undergoing a seismic shift.

Marketing 130

Marketing Advertising Accounting Fashion 130

Retail TouchPoints

APRIL 19, 2024

(Members must claim their points on their account dashboard by May 18.) Lionel Messi is the GOAT of the assist,” said Jen Wilson, SVP of Enterprise Brand and Marketing at Lowe’s in a statement. Lowe’s also will team up with CONMEBOL Copa América 2024 USA , the soccer tournament returning to the U.S.

Accounting 249

Accounting Returns Marketing ATS 249

Retail TouchPoints

FEBRUARY 21, 2024

This means that it’s not enough for products to be delivered quickly – customers also want to know that if those items aren’t quite what they expected, they can be returned just as quickly and easily. According to Insider , total retail returns were projected to grow 2.2% billion in 2023 — accounting for 8.5%

Shipping 219

Shipping Drop-Shipping Returns Comparison Shopping 219

Mass Relators

APRIL 26, 2023

is now offering curbside returns at about a quarter of its stores, with plans to be nationwide with the program by this summer. Customers will be able to start a return order online or in the Target app, the company says, and then notify the store when they are on the way. A confirmation email will confirm the transaction, Target says.

Returns 52

Returns Accounting Planning Shopping 52

Retail TouchPoints

JUNE 11, 2021

While there are pros and cons to catering to consumers in an ecommerce and in-store environment, marketers must take a comprehensive approach to track behavior. When done right, marketers can more easily track consumer behavior and measure how well their online and offline campaigns are doing.

Marketing 268

Marketing Consumer Location Accounting 268

Inside Retail

MARCH 7, 2024

Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. This experience led to a role in sales and account management, helping retailers solve fulfilment challenges, sparking my passion for the industry.

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Fulfillment Shipping Returns Inventory Management 249

Retail TouchPoints

FEBRUARY 17, 2021

In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. The global loyalty management market stood at $2.47

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Target Market Marketing Kiosk Promotions 225

Retail TouchPoints

JUNE 16, 2021

The importance of top-of-funnel marketing is growing as shoppers become better informed and more likely to do their own research. Marketers should think beyond marketing ,” said Tom Kaneshige, Chief Content Officer at CMO Council in an interview with Retail TouchPoints. They’re in the revenue game now.

Marketing 195

Marketing Returns Marketing Spend Accounting 195

Independent Retailer

MARCH 20, 2023

A big trend among some online sellers is buying Amazon return pallets and overstock and flipping the items for big markups. What are Amazon Return Pallets? Why Would You Want Amazon Return Pallets? Where to Buy Pallets What is the best time to buy Amazon return pallets? What is the Process?

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Returns Shipping Payment Services Accounting 73

Retail TouchPoints

NOVEMBER 9, 2020

And with the total CPG market estimated to be worth roughly $2 trillion, according to The Shelby Report, there’s an incredible opportunity for CPG brands to revitalize their business models to meet customers where they are. Doubling Down on Digital Strategies. Considerations for Launching a Successful CPG Subscription.

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Returns Consumer Shipping Accounting 272

Retail TouchPoints

APRIL 11, 2022

He is a proven leader with strong financial and operational acumen, and I look forward to working together as we execute our strategy and continue to grow our market share, expand operating margins and deliver meaningful shareholder value.”. Prior to his time with Lowe’s, Sink worked at Deloitte and Nucor Corporation.

Finance 247

Finance Promotions Accounting Returns 247

Inside Retail

NOVEMBER 1, 2023

Victorians can now return their used Tetra Pak beverage cartons for recycling and receive a 10c refund following the launch of Victoria’s Container Deposit Scheme (CDS). Cartons are already a beverage packaging choice with one of the lowest carbon footprints on the market,” said Munster.

Returns 246

Returns Supermarket Accounting Consumer 246

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. Forget About Personalization, Focus on Relevancy.

Marketing 287

Marketing Promotions Consumer Customer Experience 287

365 Retail

APRIL 30, 2024

In the rapidly evolving domains of economic analysis and stock market strategies, the manner in which artificial intelligence (AI) is revolutionizing forecasting methodologies is hitting the tech news headlines with increasing regularity. Investors can leverage these insights to refine their investment strategies.

Marketing 52

Marketing Returns Accounting ATS 52

Inside Retail

JULY 27, 2023

Co-founder Martin Hosking returned to the business in March to lead it back to growth. Since his return, Hosking’s short-term goal has been to reduce its cost base and become profitable “as soon as possible.” During these years, the business struggled to gain traction in the rapidly changing e-commerce market.

Accounting 242

Accounting Returns Management Marketing 242

Retail TouchPoints

DECEMBER 26, 2023

In essence, poor visual representation can lead to a sharp drop in customer loyalty among baby boomers, putting retailers at risk of losing a substantial portion of this market segment. Only 28% of boomers returned large items due to appearance or size discrepancies, in contrast to 45% of the general population.

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Returns Customer Experience Consumer Advertising 227

365 Retail

APRIL 27, 2021

Kantar said older shoppers accounted for nearly half of the rise in so-called footfall to stores, with much of the over-65 community now vaccinated. But one-month figures showed a return to growth, with take-home grocery sales rising by 6.5% Overall supermarket sales rose by 5.7% Overall supermarket sales rose by 5.7%

Returns 113

Returns Supermarket Accounting Consumer 113

Inside Retail

JULY 25, 2023

“The Q2 result is evidence that retail rents may have bottomed across most CBD retail markets and are on the way up, particularly for super prime assets,” said Leif Olson, CBRE’s Australian director of retail leasing. Meanwhile, large format retail face rents remained mainly unchanged quarter-on-quarter across most states.

Accounting 246

Accounting Returns Retail Marketing Marketing 246

Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5% to return fraud.

Returns 52

Returns Accounting Customer Experience Consumer 52

Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

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Fulfillment Returns Shipping Promotions 268