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Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Retail TouchPoints

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

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Sensormatic Solutions and MTI Add New Loss Prevention Tools for High-Value Devices

Retail TouchPoints

Sensormatic Solutions has extended its partnership with MTI to offer additional loss prevention and liability offerings for high-value electronics, including smartphones, tablets and cameras. The solutions are designed to safeguard these devices while still letting customers interact freely with them.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. I learned to collect accounts from this grumpy old dude, who is now the grumpy old dude running our collections.

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Mall of America Adds Body-Worn Cameras to its Security ‘Layers’

Retail TouchPoints

Body cams help us hold both the public and our officers accountable,” Bernhjelm added. This includes monitoring the internet and social media, liaising with local law enforcement and working with individual retailers’ loss prevention officers. Mall of America also works with intelligence analysts to proactively look for threats.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores. What’s more, these scenarios are also becoming more blatant in recent months as fraudsters have raided and ransacked department stores.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

That’s why it’s important to understand the most common forms of theft and the measures you can take to prevent loss without deterring valued customers. External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022.