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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. I learned to collect accounts from this grumpy old dude, who is now the grumpy old dude running our collections.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Mall of America Adds Body-Worn Cameras to its Security ‘Layers’

Retail TouchPoints

Body cams help us hold both the public and our officers accountable,” Bernhjelm added. This includes monitoring the internet and social media, liaising with local law enforcement and working with individual retailers’ loss prevention officers. Mall of America also works with intelligence analysts to proactively look for threats.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

That’s why it’s important to understand the most common forms of theft and the measures you can take to prevent loss without deterring valued customers. External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022.