Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. I learned to collect accounts from this grumpy old dude, who is now the grumpy old dude running our collections.

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Retail TouchPoints

APRIL 2, 2024

The Amazon Counterfeit Crimes Unit (CCU), established in June 2020 , stopped more than 700,000 attempts by bad actors to create fake selling accounts in 2023. That’s down from 6 million would-be fake account attempts that were thwarted in 2020, the year that the CCU launched — an 88% decrease in less than four years.

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Retail Focus

AUGUST 8, 2023

Accounting and Bookkeeping Maintaining accurate financial records is crucial for the long-term success of any retail business. Outsourcing accounting and bookkeeping tasks to professionals can help you keep track of expenses, revenues, and taxes efficiently.

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Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Inside Retail

AUGUST 17, 2023

However, what’s particularly alarming is the substantial rise in the costs attributed to customer theft, which have surged by 20 per cent between 2019 and 2022. Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses.

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Retail TouchPoints

OCTOBER 2, 2023

Body cams help us hold both the public and our officers accountable,” Bernhjelm added. This includes monitoring the internet and social media, liaising with local law enforcement and working with individual retailers’ loss prevention officers. Mall of America also works with intelligence analysts to proactively look for threats.

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Retail TouchPoints

NOVEMBER 20, 2023

That’s why it’s important to understand the most common forms of theft and the measures you can take to prevent loss without deterring valued customers. External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022.

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