Remove Accounting Remove Fashion Remove Fulfillment Remove Returns
article thumbnail

Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

Retail TouchPoints

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

Returns 307
article thumbnail

Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

Returns 241
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How New Balance is stepping into sneaker resale with Reconsidered launch

Inside Retail

Items include consumer returns and cosmetically imperfect footwear that cannot be sold as new but have been cleaned as needed. The technology to facilitate New Balance’s Reconsidered experience and the fulfillment of these products is provided by ​​Archive, a technology platform for branded resale.

Fashion 130
article thumbnail

Pacsun Improves Profitability with Intelligent Allocation and Replenishment with Antuit.ai

Retail Focus

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130
article thumbnail

City Chic’s sales slip; promotions dent margins

Inside Retail

Global plus-size fashion retailer City Chic is gearing up for a loss in its December half earnings as “volatile” demand has led to poor sales. In a trading update based on unaudited accounts for the period to January 1, the business recorded a sales decline of 8 per cent to $168.6 Online sales fell 21 per cent.

article thumbnail

How global beauty brands will benefit from JD.com’s latest logistics move

Inside Retail

By combining Evri’s local delivery expertise with JD’s omnichannel fulfilment capabilities, brands and merchants will be able to send their inventory to JD’s warehouses. “JD JD then manages the entire fulfilment process – whether for e-commerce orders, offline stores, or direct-to-consumer deliveries.

article thumbnail

Macy’s Returns to Profitability in Q4 Despite Same-Store Sales Dip; Digital Grows 21%

Retail TouchPoints

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy. “The