Remove Accounting Remove Customer Experience Remove Point of Sale
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. European retailers are increasingly turning to Account-to-Account and Open Banking payment options as a way to increase resilience. A multi layered, end-to-end approach is essential.

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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Retail TouchPoints

One of the key strategic goals was increasing online sales, which had previously accounted for approximately 6% of all sales. Not only are they leaders in AI technology, but they also understand retail and the importance of a seamless customer experience.

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Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond

Retail TouchPoints

For some businesses, IT applications and technologies have been designed and developed to support specific areas within the business or with customer experience in mind, trying to ensure that retail, logistics and head office functions join up as best as they can.

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Has Amazon Finally Cracked the Code for Grocery Retailing?

Retail TouchPoints

However, with Dash Cart you sign in with your Amazon Prime account at the beginning, and as long as youre okay using the card Amazon already has on file, you just have to exit the store through a designated area to indicate that youre done shopping and ready to be charged.

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The Real Price of a Data Breach in Retail

Retail TouchPoints

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. In light of this, it’s critical that businesses strengthen their defenses.

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Personalized Disruption: Grocery’s Secret to Breaking Old Habits

Retail TouchPoints

This approach proved successful in the mid-20th century and by 1960, grocery chains and supermarkets accounted for 70% of retail food sales. By 2022, grocery stores accounted for about 25% of total food spending. Unfortunately, those same retailers are struggling today. As such, traditional grocers are losing market share.

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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

Card skimmers are another common way for criminals to target retailers, and they are regularly found at gas pumps, self-checkout stations, ATMs and other point-of-sale terminals. Even on its own, customer data can reveal quite a bit.